English-Speaking Social Media Content Moderators

1 week ago

Athens, Attica, Greece TP GREECE Full time €20,000 - €25,000 per year

Job Overview:

  • Job Languages

English

  • Job posting schema

No

Are you passionate about everything online, with an eye for details? Become a member of our strong and growing Social Media Content Moderators team in Athens

We are looking for talents with great English skills who will join us in our state-of-the-art working environment in Greece.

Be part of a strong team that reviews and categorizes social media commercial ads, and also reviews and moderates business content, helping to build a better user experience.

TP in Greece connects customers with the world's top brands for more than 30 years. With a team of more than 12,000 employees from 109+ nationalities, we proudly represent the leading global businesses.

Note: This position is not a remote/work-from-home position. Our teams are based in our state-of-the-art offices in Athens, Greece (Moschato and Piraeus).

What you will do:

  • Review and categorize social media content based on specific guidelines.

  • Ensure that all information uploaded by users follow the guidelines based on client's policies.

  • Make well balanced decisions to be an effective advocate for the online community.

  • Ensure high quality and safe experiences for both people and businesses.

  • Apply a content policy to digital content and execute handling procedures with consistency.

  • Assist customers via chat, email or phone (depending on the project).

  • Identify inefficiencies in workflows and suggest solutions.

  • Follow company and client procedures and guidelines.

What we expect from you:

  • Excellent verbal and written skills in English (British and/or Irish)

  • Exceptional communication and soft skills, as well as problem-solving skills

  • Ability to use Windows Operating Systems, internet applications and MS Office

  • Solid team, and collaboration skills, work independently with limited supervision

  • Attention to detail and ability to distinguish self-beliefs from moderated content and policies

  • Be positive and proactive and have a desire for applying continuous improvement processes

  • Experience in Content Moderation, Social Media or Customer Support will be considered as an advantage

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process (-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • Refer-A-Friend: Bring your friends and receive great bonuses

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth &development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for aGreat Place to Work-Certified Company that fosters diversity

Find out more

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