Sales Operations Analyst

6 days ago

Marousi, Attica, Greece Randstad Greece Full time

Are you an analytical mind passionate about using data to drive business excellence? We are seeking a
Sales Operations Analyst
to join a company, within the fastest-growing Dermatological Beauty division. This role is pivotal for accelerating digital transformation and optimizing the performance of the Medical Representatives team, by leveraging technology and data analysis.

Responsibilities

For the role of
Sales Operations Analyst,
the responsibilities include:

  • CRM/CLM Administration:
    Deploy, manage, and support CRM/CLM tools (Veeva) for medical representatives. This includes managing customer data, territory alignment, user profiles, and data loading (via Data loader).
  • Reporting & Dashboards
    : Create reports (Power BI) and dashboards to monitor the effectiveness of Medical Representatives.
  • Data Analysis:
    Gather and analyze medical landscape data (sales activities, prescription panels, barometers) to support the definition of healthcare professionals' segments and optimize the ROI of activities.
  • Segmentation & Targeting:
    Develop and implement Segmentation & Targeting strategies, adapting them to balance investments and geographical needs for each business unit.
  • Bonus Schemes Support
    : Support the development, implementation, monitoring, and reporting of bonus schemes for the field team.
  • Digital Transformation:
    Champion digital transformation initiatives, identifying opportunities for process improvement, and implementing new digital tools (e.g., Power App solutions).
  • Business Intelligence
    : Provide business intelligence insights to management, monitor performance indicators for each channel, and synthesize survey data to capture market reality.
  • Training
    : Ensure that all concerned internal staff are trained in the tools and systems.

Qualifications

For this
Sales Operations Analyst
,
role you will need to have:

  • Degree in Business or Science.
  • Sales Force Excellence qualification or 1–2 years of experience in a Sales Force Excellence role, preferably in a pharmaceutical company or agency.
  • In-depth knowledge of CRM reporting systems
  • Power BI knowledge
  • High level of computer literacy with in-depth knowledge and efficiency in Excel and PowerPoint and mapping packages.

Benefits

For this role the company offers:

  • Hybrid work model.
  • Indefinite Contract
  • Competitive remuneration package.
  • Medical Plan coverage.
  • Bonus
  • Company Devices: Provision of a mobile phone, laptop, and tablet.
  • Significant product discount
  • Opportunity to work for a global leader in the Dermatological Beauty industry.
  • Continuous professional development and career growth opportunities.
  • Collaboration within a global community

Information

Nasia Kokla

Please note that for transparency and equity reasons, only those applications made online via our site will be assessed. After the screening of all the CVs received, we will only contact the candidates who meet the requirements of the job to arrange an interview. All applications are considered strictly confidential.

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