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Italian-Speaking Video Streaming Customer Experts

2 weeks ago

Thessaloniki, Central Macedonia, Greece TP Greece Full time €104,000 - €130,878 per year
Job Overview:
  • Job Languages Italian
Join our Video Streaming Customer Experts team and represent a top streaming service, taking advantage of your Italian language skills

Join our Thessaloniki team and work in the most fantastic industry in the world, delivering wonderful customer experience for the global leading fantasy entertainment brand

Grab the opportunity to work with a top subscription streaming service for films and television series, while working for TP, a Best Place to Work Multinational Company.

As a customer service representative in our Italian customer support team, you will be delivering world-class customer experience to the subscribers of a top streaming service.

What you will do
  • Communicate through chat & phone with subscribers
  • Answer how-to questions about payments
  • Troubleshoot streaming and content issues
  • Assist subscribers with how-to questions & navigating on the given application
Qualifications:
  • Excellent language skills in Italian
  • Good knowledge of English language (B2 level)
  • Great communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Work experience in customer support/ assistance will be considered as an advantage
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation (-all at no cost to you-) as well as support with the house searching process
  • Competitive monthly salary 2 extra salaries per year
  • Refer-A-Friend: Bring a friend and get up to €3,500 as a referral bonus (depending on the language)
  • Health care benefits and numerous other discounts
  • Fully renumerated training by certified instructors
  • A career path within a company of more than employees
  • Special events as well as community & social responsibility initiatives
  • Free online Greek language courses
  • State of the art premises, providing a great working environment with relaxing break areas
  • The opportunity to work for a Great Place to Work-Certified Company
Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. For these reasons, we invite you to join Us

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