Video Game Customer Care Specialist

Atlean World is an HR SaaS Consultant that aims to promote multicultural environments as the new reality. We specialize in multilingual markets making the candidate's recruitment journey smoother and more enjoyable.

Your Next Job, Without Boundaries

We are offering a great work experience in amazing Thessaloniki, Greece for a role as a Portuguese Customer Care Specialist for a Video Game Platform.

Why this role is great for your professional and personal development:

• Live in Greece and embrace multicultural experiences
• Represent a global brand of a Video Game Platform
• Fast-track career development opportunity

How your day-to-day in this role would look:

• Specialist training for the product/service, which will be a vibrant and innovative video game platform

You will:

• Act as a key participant within the internal team and wider Company by taking part in department initiatives, providing feedback/updates, promoting collaborative solutions, and supporting colleagues/department. As a result, driving the successful development of the team and the wider department forward.
• Problem-solving and critical thinking skills
• A passion for problem-solving, with the customer's interest and satisfaction being the primary goal
• Social Media Savvy
• Ability to effectively and correctly communicate verbally and in written format

Requirements

What do you need to be successful at this job?

• Language Maestro: Fluent in Portuguese , good English
• Tech Savvy: Curious about the latest tech
• Customer Charmer: Experience is a bonus
• Communication Virtuoso
• Empathy Expert

Benefits

By joining this role, this is what you can expect:

• Joyful Greece
• Skyrock Growth starting with a permanent contract
• Greek Extra Delights: Meal Card Voucher of 80€ + Transportation Allowance of 60€ + 2 extra salaries (14 salaries annually)
• Guardians of Wellness: Private health insurance from day 1

Relocation Package is included:

• Flight to the Future: Paid flight expenses
• First-Class Arrival: Airport pick-up and settling assistance
• Nest in Comfort: Accommodation is provided in hotel or apartment for the first 2 weeks
• Finding your place: Real Estate agency support to find accommodation + agency covered by the company
• Language Safari: Complimentary Greek lessons
• Active & Awesome: Free sports activities

Employee events, nature escapes, free snacks and coffee in the office, and cultural events await

Make it your Next Job Without Boundaries

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Get to know more about Atlean World

Atlean World is going to be your recruitment partner during the whole journey:

Guiding Your Odyssey with Atlean World

Personal Touchpoint:

As soon as you hit "Apply," one of our expert recruiters will reach out to you. Expect a friendly conversation where we dive into the details of the role, helping you understand the ins and outs.

Q&A Session:

Have questions? Curiosities? Our recruiters are your go-to resource. We'll address all your queries, ensuring you have a comprehensive understanding of the opportunity you're stepping into.

Making it Happen:

Once you're well-informed and excited about the role, we get you ready for the next steps and connect you with our esteemed client. Think of us as the bridge that links your aspirations with the right opportunity.

Ongoing Support:

Your journey doesn't end with the introduction. We remain at your service for any further questions or assistance you may need throughout the recruitment process. From clarifying role specifics to offering guidance, we're here for you.