
Digital Support Agent
3 days ago
We're Hiring: Digital Support Agent
Location: Néa Ionía, Attiki, Greece
Employment Type: Full Time
Morning Shi
ft
⸻
Job Descriptio
n
Are you passionate about digital communication and delivering outstanding customer support
?
INALAN – Medianet Invest is looking for a motivated Digital Support Agent to join our growing team in Athens. As a key member of our customer care department, you will represent the company through digital channels, providing prompt, high-quality assistance and ensuring an exceptional customer experience
.⸻
Key Responsibiliti
es
• Customer support through the company's social media platfor
ms
• Representing the company's voice through written communicati
on
• Responding to customer inquiries via ema
il
• Creating and managing tasks in the CRM syst
em
• Coordinating with other departments to ensure optimal customer servic
e⸻
Requiremen
ts
• Excellent communication skills and a strong team spir
it
• Customer-centric mindset and solution-oriented approa
ch
• Strong computer skills and familiarity with online communication tool
s⸻
Preferred Qualificatio
ns
• Bachelor's degr
ee
• Proficiency in English (written and spoke
n)
• Previous experience in a customer support role, ideally in a related indust
ry
• Knowledge of CRM system
s⸻
What We Off
er
• Competitive fixed salary and performance bonus
es
• Full-time employment with stable working hou
rs
• Pleasant and supportive working environme
nt
• Continuous training and professional developme
nt
• Fast career growth opportunities within a rapidly expanding compan
y⸻
INALAN – Medianet Invest fosters a dynamic environment that supports the growth and success of its people
.
Send us your CV and join our team
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