
customer service
14 hours ago
About MODERN FREIGHT S.A. Modern Freight S.A. in Greece is a leading provider of logistics, shipping and marine services, and we are currently looking for a Customer Service Professional to join our International Road team in Piraeus:
Responsibilities
Coordinate safe/timely movement of cargo, via international road network
Confirm freight bookings and tracking orders for timely delivery
Select optimal transport routes & carriers
Constant monitoring of shipments' progress providing updates to all involved parties
Handle necessary documentation (import/export paperwork, customs clearance, and invoicing)
Work closely with the Sales Department to manage customer accounts, ensuring smooth operations
Maintain good relationships with internal and external stakeholders
Timely handling of customer queries and offer advice to customers depending on each case, about freight details and pick up/ delivery times
Serve as a professional representative for the company
Requirements
BSc or equivalent degree
2 years' experience in a similar position
Ability to communicate confidently and clearly in Greek and English, (both verbally and in writing).
A third European language is a plus
Ability to effectively use MS Office 365 applications
Skills
Team working
Time Management
Working under pressure
Attention to details – Precision
Communication
Standing Alone
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