Portuguese Speaking Social Media Support Adviser

4 days ago

Greece Patrique Mercier Recruitment ES Full time

Join Our Passionate Team

Patrique Mercier Recruitment ES is thrilled to announce an opening for the position of Portuguese Speaking Social Media Support Adviser If you are enthusiastic about social media and love engaging with customers, this opportunity is designed for you

As a Portuguese Speaking Social Media Support Adviser, you will be responsible for providing excellent support to our Portuguese-speaking community across various social media platforms. Your ability to communicate effectively and resolve customer inquiries will play a crucial role in enhancing our online presence and customer satisfaction.

Become part of a team that values creativity, innovation, and a customer-centric approach. If you're excited about building relationships and driving brand loyalty through social media, we want to hear from you

Your Responsibilities
  • Deliver exceptional social media support to Portuguese-speaking clients, ensuring prompt and thorough responses to their inquiries.
  • Create engaging content that appeals to our audience and encourages interaction.
  • Proactively monitor social media channels to manage customer feedback and ongoing conversations.
  • Collaborate with the marketing team to align social media strategies and communications.
  • Contribute to building a strong online community and enhancing customer engagement.
  • Keep up-to-date with social media trends to continuously improve engagement tactics.
Requirements
  • Fluency in Portuguese and English is essential. Your nationality and native language should be clearly mentioned in your C.V. and/or Cover Letter.
  • Genuine passion for social media and an eagerness to assist customers.
  • Experience in customer service or social media roles is a plus.
  • Excellent communication skills with a friendly, approachable demeanor.
  • Strong problem-solving skills and a proactive attitude.
  • Ability to excel in a fast-paced and dynamic work environment.
  • Commitment to delivering outstanding customer service and building relationships.
Benefits
  • Private Health Insurance
  • Training & Development
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Fully Paid Relocation Package ( flight, transfer and hotel )
  • Free Greek Lessons, discounts and other perks

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