Manager, Technical Project II

Job Description
Manager, Technical Project II

Location:
Athens, GRC

Our mission is to unlock human potential. We welcome you for who you are, the background you bring, and we embrace individuals who get excited about learning. Bring your experiences, your perspectives, and your passion; it's in our differences that we empower the way the world learns.

About The Role
As a Technical project manager, you will be responsible for coordinating resources and overseeing project execution to ensure timely delivery and client satisfaction. This role involves managing client relationships and producing essential documentation for projects related to the development, implementation, and integration of Wiley's software and products including project plans and guidelines.

Responsibilities

• Own the successful delivery of the project – ensuring client acceptance
• Produce and maintain key documents related to each project, including the project schedule, governance structure, and other guidelines.
• Work with senior management to identify the resources that are required to successfully deliver on the project requirements.
• Monitor and manage (in a matrix organization) said resources using existing task assignment and prioritization tools.
• Track, measure, and review project progress. This includes adjusting plans, and communicating changes
• Manage communications related to the project - to and from the client as well as internally - with all stakeholders.
• Manage client relations (internal and external) and all issues that arise from projects.
• Manage escalation of issues as appropriate as well as being responsible for their successful resolution
• Administer the change request process, including related communications, project plan adjustments, resource allocation, and client invoicing.
• Risk management (identification, assessment, and prioritization) and resolution, including escalating risks to stakeholders as appropriate.
• Project accounting and invoicing.
• Pre-Sales support - helping in the sales process to deliver product knowledge to potential clients.

Requirements

• Bachelor's degree in an IT-related field or equivalent experience preferred
• Proven project management experience in software development.
• Strong written and verbal communication skills in English required
• Proven experience in managing client facing projects and building strong client relationships
• Understanding of the publishing industry desirable
• Strong leadership and organizational skills
• Knowledge of software implementations and architecture (Java, .NET, web services, n-tier architecture, SaaS, etc.) is an advantage

About Wiley
Wiley is a trusted leader in research and learning, our pioneering solutions and services are paving the way for knowledge seekers as they work to solve the world's most important challenges. We are advocates of advancement, empowering knowledge-seekers to transform today's biggest obstacles into tomorrow's brightest opportunities.

With over 200 years of experience in publishing, we continue to evolve knowledge seekers' steps into strides, illuminating their path forward to personal, educational, and professional success at every stage. Around the globe, we break down barriers for innovators, empowering them to advance discoveries in their fields, adapt their workforces, and shape minds.

Wiley is an equal opportunity/affirmative action employer. We evaluate all qualified applicants and treat all qualified applicants and employees without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, disability, protected veteran status, genetic information, or based on any individual's status in any group or class protected by applicable federal, state or local laws. Wiley is also committed to providing reasonable accommodation to applicants and employees with disabilities. Applicants who require accommodation to participate in the job application process may contact for assistance.

We are proud that our workplace promotes continual learning and internal mobility. Our values support courageous teammates, needle movers, and learning champions all while striving to support the health and well-being of all employees. We offer meeting-free Friday afternoons allowing more time for heads down work and professional development, and through a robust body of employee programing we facilitate a wide range of opportunities to foster community, learn, and grow.

We are committed to fair, transparent pay, and we strive to provide competitive compensation in addition to a comprehensive benefits package. It is anticipated that most qualified candidates will fall within the range, however the ultimate salary offered for this role may be higher or lower and will be set based on a variety of non-discriminatory factors, including but not limited to, geographic location, skills, and competencies. Wiley proactively displays target base pay range for United Kingdom, Canada and USA based roles.

When applying, please attach your resume/CV to be considered.