Customer Support Agents

2 weeks ago


Athens, Attica, Greece One Way Full time €20,000 - €25,000 per year

Επίσημος συνεργάτης της Vodafone, αναζητά υπάλληλους, μόνιμοι κάτοικοι Αττικής, για τη στελέχωση των παρακάτω θέσεων:

Customer Support Agents (Remote Working μετά τους πρώτους 6 μήνες)

Περιγραφή Θέσης:

  • Διαχείριση εισερχομένων κλήσεων
  • Παροχή εξυπηρέτησης στους πελάτες για τις υπηρεσίες σταθερής τηλεφωνίας, internet, Vodafone tv.
  • Καταχώρηση και παρακολούθηση αιτημάτων πελατών .
  • Παροχή λύσεων και επίλυση αποριών σχετικά με λογαριασμό του συνδρομητή.

Απαραίτητα Προσόντα:

Προφίλ Υποψηφίων:

  • Απόφοιτοι Λυκείου/ΙΕΚ/ΤΕΙ/AEI
  • Καλή χρήση της ελληνικής και της αγγλικής γλώσσας
  • Εξοικείωση με την χρήση των εφαρμογών MS Office
  • Ικανότητα multitasking
  • Ισχυρές επικοινωνιακές δεξιότητες
  • Προϋπηρεσία στην εξυπηρέτηση πελατών θα θεωρηθεί επιπλέονπροσόν
  • Δυνατότητα εργασίας σε κυλιόμενες βάρδιες

Παροχές:

Παροχές Εταιρείας:

  • Σταθερό πακέτο αποδοχών
  • Εργασία από απόσταση
  • Παροχή εξοπλισμού
  • Συνεχής εκπαίδευση και προοπτικές εξέλιξης
  • Εταιρική μεταφορά από το σταθμό μετρό Ελαιώνα.


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