Customer Support Agents
2 weeks ago
Επίσημος συνεργάτης της Vodafone, αναζητά υπάλληλους, μόνιμοι κάτοικοι Αττικής, για τη στελέχωση των παρακάτω θέσεων:
Customer Support Agents (Remote Working μετά τους πρώτους 6 μήνες)
Περιγραφή Θέσης:
- Διαχείριση εισερχομένων κλήσεων
- Παροχή εξυπηρέτησης στους πελάτες για τις υπηρεσίες σταθερής τηλεφωνίας, internet, Vodafone tv.
- Καταχώρηση και παρακολούθηση αιτημάτων πελατών .
- Παροχή λύσεων και επίλυση αποριών σχετικά με λογαριασμό του συνδρομητή.
Απαραίτητα Προσόντα:
Προφίλ Υποψηφίων:
- Απόφοιτοι Λυκείου/ΙΕΚ/ΤΕΙ/AEI
- Καλή χρήση της ελληνικής και της αγγλικής γλώσσας
- Εξοικείωση με την χρήση των εφαρμογών MS Office
- Ικανότητα multitasking
- Ισχυρές επικοινωνιακές δεξιότητες
- Προϋπηρεσία στην εξυπηρέτηση πελατών θα θεωρηθεί επιπλέονπροσόν
- Δυνατότητα εργασίας σε κυλιόμενες βάρδιες
Παροχές:
Παροχές Εταιρείας:
- Σταθερό πακέτο αποδοχών
- Εργασία από απόσταση
- Παροχή εξοπλισμού
- Συνεχής εκπαίδευση και προοπτικές εξέλιξης
- Εταιρική μεταφορά από το σταθμό μετρό Ελαιώνα.
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