Danish Audi Customer Service Audi Customer Service

2 weeks ago

Athens, Attica, Greece Patrique Mercier Recruitment Full time


Are you a cars enthusiast? Grab the chance to join the Audi Customer Service team

Our collaboration with Audi is getting stronger, creating new job opportunities for Danish speaking talents in Greece The successful candidates will provide a first-class customer experience as well as implementing Audis core values while engaging with customers.

We are dedicated in providing exceptional customer support for Audis innovative infotainment system. Our company equips newly hired representatives with a complete 5-week training by certified instructors.

What you will do:
  • Respond to customer inquiries for Audis innovative infotainment system
  • Track and follow cases to ensure they closed in an efficient and timely manner
  • Maintain high customer satisfaction, representing a major brand
  • Provide and maintain strong, professional relationships with all partners and show empathy at all times
  • Work towards reaching targets as set out by client statement of work as well as internal targets
  • Turn every customer into a happy customer
  • Exchange ideas and solutions with your colleagues
  • Enjoy your time in Greece
What you will bring:
  • Fluency in Danish
  • Very good communication skills in English
  • Exceptional communication & soft skills, as well as problem-solving skills
  • Computer knowledge/tech savviness
  • Resourceful, able to multitask
  • Technical background & familiarity with technology
  • Multi-tasking skills
  • Customer care experience in will be an advantage
What we offer:
  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, finding an apartment (-all at no cost to you-)
  • Competitive monthly salary + 2 extra salaries per year
  • Private Health Insurance
  • Numerous benefits and discounts
  • Fully paid training by certified instructors

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