Groups & Events Coordinator

1 day ago

Thessaloniki, Central Macedonia, Greece Domes Resorts Full time

"Working with Domes is like being part of a family, it's like coming home."
Are you ready to become member of one of the fastest paced hospitality Group? Do you want to be part of a growing Sales team?

At the Domes Resorts, as we expand with new Resort openings on an almost annual basis, our main goal is to create a unique environment for both our guests and our people.

By joining the Domes corporate & regional teams, you instantly play a vital role in our development, by assuming a position that will set you apart from the competition and allow you to develop meaningful relationships and grow personally and professionally, in a safe, strong, and sustainable environment.

Are you passionate with Group bookings & Events or looking for a new challenge in the hospitality industry?
Join our dynamic team at Domes Resorts and play a key role in supporting our Sales team to drive business growth. This multifaceted role seeks a Groups & Events Coordinator, being capable of supporting the planning, coordination, and execution of group bookings and events across our award-winning portfolio, ensuring seamless communication between clients, operations, and commercial teams, while providing administrative support for the MICE Sales Manager.
Groups & Events Coordinator
Some of the responsibilities you will be entrusted with:

  • Handling of requests, events and groups, and daily correspondence
  • Filing and keeping e-folios and hard copy folios in good order
  • Handling telephone and online enquiries efficiently
  • Hotel Site Inspections with prospective clients
  • Liaising with other departments for the efficient handling of an event, group stay or conference
  • Drafting and distributing the Event, Group or Banquet Event Order (BEO) appropriately with all necessary information
  • Drafting of necessary contracts
  • Source Sales opportunities for the hotel within the region and forward sales leads
  • Communication of upcoming specials deals and events to prospective clients
  • Assistance in the co-ordination, and possibly presence, at local and international sales trips
  • Assists in the completion of reports
  • Maintain and update client database
  • General administration

Requirements
Useful to have:

  • Bachelor's degree in Hospitality Management, Business, or a related field preferred
  • Proven experience in a similar role within the hospitality industry (preferably in luxury or lifestyle hotels/resorts)
  • Strong understanding of group bookings, MICE business, and event coordination procedures
  • Familiarity with event management software and hotel systems (e.g., PMS, CRM, CVENT, Opera)
  • Fluency in Greek & English (both written and spoken); additional languages are considered a plus

What you will bring:

  • Excellent communication and interpersonal skills, with a customer-focused attitude
  • Exceptional organizational skills and attention to detail
  • Ability to multitask and work effectively in a fast-paced, team-oriented environment
  • Strong problem-solving abilities and a proactive mindset

Benefits
You will benefit from:

  • Becoming a member of an organization, the number one priority is its people, it cares about their well-being, and it gives them room to grow and develop their skills
  • Various and diverse opportunities within the Group
  • Feeling safe and secure within a fast-paced organization
  • Competitive remuneration package

Domes Resorts
is an equal opportunity Employer. All applications will be treated in strict confidentiality.
Please note:
Only short-listed candidates will be contacted.

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