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Front Office Manager

2 weeks ago

Corfu, Ionian Islands, Greece Randstad Full time €20,000 - €30,000 per year
  • Proper room allocation
  • Consideration of all customer requests
  • Ensure the front desk area is tidy at all times
  • Supervise and support front office staff, including receptionists, bellboys.
  • Oversee the recruitment process for overseas positions
  • Schedule shifts
  • Ensure timely and accurate customer service
  • Handle complaints
  • Initiate compensations for complaint resolution or take any other necessary action to ensure efficient guest service.
  • Troubleshoot emergencies
  • Monitor stock levels and order office supplies
  • Ensure the company's policies and security requirements are met
  • Promote safe and efficient front office operations
Απαραίτητα Προσόντα:
  • Good Knowledge of PMS. (Protel,Opera)
  • Proficiency in English (oral and written), additional language will be considered as an asset
  • Solid knowledge of MS Office, particularly Excel and Word
  • Hospitality Management degree, Business Administration, or Bachelor degree in similar field
  • Must have a professional image and personality exuding confidence
Παροχές:
  • Single Accommodation provided
  • Meal on duty
  • Positive work environment
  • Prospects of developing your career within the hotel group

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