IT Service Management Consultant

1 week ago

Athens, Attica, Greece Relational Full time €30,000 - €60,000 per year

As an ESM / ITSM Consultant, you will be an integral part of our software development and support team. You will be responsible for configuring, maintaining, enhancing, and supporting BMC software products and similar tools. Your role involves collaborating with software engineers to deliver solutions aligned with user needs and business requirements. Additionally, you will provide technical support to customers, perform software upgrades, and ensure compliance with licensing agreements.

Your Tasks:

  • Configure, maintain, enhance, and support the top market vendors' ESM / ITSM software products.

  • Customize and add new features to software solutions based on business requirements.

  • Develop software using low-code and no-code platforms to address specific needs.

  • Support customer operations related to software packages and developed solutions.

  • Conduct tests for applications, troubleshoot problems, and assist with product launches.

  • Provide technical support to resolve application-related issues promptly.

  • Perform software upgrades and manage software licensing.

Your Skills & Knowledge:

  • 1 to 3 years of experience as a Software Engineer or Software Developer.

  • Good knowledge of Java, JavaScript, REST API, HTML and CSS.

Familiarity with Apache Maven and Eclipse IDE is a plus.

  • Administrator or Developer experience on BMC ITSM or similar tools preferred.

  • Proficiency in test-driven development methodologies.

  • Ability to document requirements and specifications accurately.

  • Experience with relational database management systems (RDBMS).

  • Familiarity with reporting tools such as Grafana and YellowFin is advantageous.

  • Knowledge of Operations Management and Service Management tools is beneficial.

  • Strong problem-solving skills to address technical challenges effectively.

  • Excellent teamwork skills to collaborate with internal teams and customers.

  • Eagerness to take on new responsibilities and challenges.

  • ITIL v4 certification is a plus.

  • Bachelor's degree in Computer Science, Software Engineering, Informatics, or related field.

Benefits:

As an equal opportunity employer, we celebrate diversity and are committed to creating an inclusive environment for all employees.

Our company is people - centric and offers personalized benefits to each employee:

  • We want you to be well compensated for what you bring in, so we offer an attractive salary package

  • Your health matters to us, so all colleagues have a private health insurance plan from day one

  • We are excited for challenges, so you are invited to take part in exciting projects

  • We never stop learning and evolving You will have your own mentor and training program to help you develop in a company with unlimited possibilities and you will join our training sessions and online courses that we provide

  • We love the Relational vibes so we gather on smaller and bigger occasions to celebrate good times together

Relational Financial Solutions adheres to the General Data Protection Regulation principles by applying its Privacy Policy as published in By submitting an application to this position and by sharing your personal data with Relational Financial Solutions you acknowledge and accept its Policy and authorise Relational Financial Solutions to process your personal data for the purposes of the company's recruitment opportunities, in line to the Policy.

  • Consulting Project Manager

    2 weeks ago

    Athens, Attica, Greece OCTANE Management Consultants Full time €60,000 - €80,000 per year

    OCTANE Management Consultants SA is a leading fast-growing consultancy firm founded in 2007 by consulting professionals with decades of combined experience in management consulting and corporate finance. In the past 18 years, OCTANE has successfully completed over 1,000 strategy, restructuring and governance projects for some of the largest companies of the...

  • Consulting Professional

    3 days ago

    Athens, Attica, Greece OCTANE Management Consultants Full time €25,000 - €60,000 per year

    OCTANE Management Consultants SA is a leading fast-growing consultancy firm founded in 2007 by consulting professionals with decades of combined experience in management consulting and corporate finance. In the past 18 years, OCTANE has successfully completed over 1,000 strategy, restructuring and governance projects for some of the largest companies of the...

  • Junior Electrical Engineer

    3 days ago

    Athens, Attica, Greece Dektis Consultant Engineers Ltd. Full time €35,000 - €45,000 per year

    Company DescriptionDektis Consultant Engineers SA., founded in 2006, is made up of specialized engineers with extensive experience in fields like MEP and Renewable Energy Sources. It holds several high-grade certifications in Mechanical/Electrical & Electronic Design, Energy Consumption Design/Energy Efficiency, and Environmental Studies and Management. The...

  • ERP Implementation Consultant

    2 weeks ago

    Athens, Attica, Greece BUSINESS MANAGEMENT SOFTWARE Ε.Π.Ε. (BMS) Full time €40,000 - €60,000 per year

    ERP Implementation ConsultantBMS Ltd is a leading Greek Software, Information and Technologies company, operating since 1983 and as certified dealer of SoftOne is specialized in software applications development & utilization in highly demanding products and services in almost all business sectors and verticals.Job DescriptionWe currently have a vacancy for...

  • IT Management Consultant

    2 weeks ago

    Athens, Attica, Greece ARHS Full time €35,000 - €45,000 per year

    Company Description Arηs is a fully independent group of companies specialized in managing complex IT projects and systems for large organisations, focusing on state-of-the-art software development, business intelligence and infrastructure services.We are composed of 16 entities across 8 countries that are unified by the Arηs Group, with more than...

  • Financial Services Risk Management Consultant

    3 days ago

    Athens, Attica, Greece a490654f-0a1b-4e27-9a1a-f738820caa27 Full time €40,000 - €80,000 per year

    At EY, we're all in to shape your future with confidence.We'll help you succeed in a globally connected powerhouse of diverse teams and take your career wherever you want it to go.Being part of EY in Greece means being part of a team which has been announced as Top Employer for the third consecutive year, certified as a Great Place to Work for a second year...

  • Director - Consulting Product Management

    2 days ago

    Athens, Attica, Greece Mastercard Full time €80,000 - €150,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • M&A Transaction Services Senior Consultant

    2 weeks ago

    Athens, Attica, Greece Deloitte Full time €25,000 - €50,000 per year

    M&A Transaction Services Senior Consultant / Assistant ManagerWhat impact will you make?#YourOpportunityAt Deloitte, the spirit of excellence is part of our DNA. We strive to hire the brightest minds from all around the globe, allowing us to excel in both long-term strategic thinking and business improvement implementation as the undisputed global leader in...

  • IT Service Management Specialist

    3 days ago

    Athens, Attica, Greece ManpowerGroup Greece Full time €25,000 - €50,000 per year

    Do you have experience in IT Service Management Solutions? Are you excited to drive process improvements and new technologies?Do you want to join a leading Technology Solution Provider?ManpowerGroup Greece, on behalf of our client, is seeking an IT Service Management Specialist Our client is a leading Technology Solution Provider, with focus on large-scale...

  • Consultant

    7 days ago

    Athens, Attica, Greece Koubaras Ltd Full time €30,000 - €60,000 per year

    Company DescriptionKoubaras Ltd is a boutique management consultancy specializing in three service lines: Strategic Advice & Finance, Business Processes & Transformation, and Succession Planning & Family Wealth. Serving SMEs in Cyprus and Hellas, we help founders, entrepreneurs and investors with succession process management, restructuring, financial...