Member Services Representative

1 day ago

Greece NY Planet Fitness Full time €25,000 - €40,000 per year


Job Summary

The Member Services Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities 
  • Greet members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to member's accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.

Qualifications/Requirements 
  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the member's expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • High School diploma/GED equivalent required.
  • Must be 18 years of age or older.

Physical Demands 
  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occassionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.


JOIN THE CLUB.

Enhancing people's lives with an affordable, high-quality fitness experience requires a team of inspiring, motivated and fun-loving go-getters. As one of the largest and fastest-growing franchisors and operators of fitness centers in the United States, Planet Fitness is just getting warmed up. We're continuously seeking top talent to join us in cultivating the Judgement Free Zone and shaping the future of our brand. With more than 2,000 locations in all 50 states, the District of Columbia, Puerto Rico, Canada, the Dominican Republic, Panama, Mexico and Australia, there's plenty of opportunity on our Planet and we are always looking for talented individuals to join our team

Our member mission says it best:  our product is a tool, a means to an end; not a brand name or a mold maker, but a tool that can be used by anyone. To use our product, members need to feel inspired and motivated. That's where you come in. If you're looking for a place where you can make a difference in a customer's life, you've found it. Come to add your mojo to the Judgement Free Zone, but stay for the feeling that you're making a difference on our Planet.

TO FIND YOUR PERFECT FIT, SEARCH FOR A CLUB OPPORTUNITY NEAR YOU.



Employees at a franchise location are employed by the Franchisee and are not employees of PFHQ (the Franchisor). PFHQ neither dictates nor controls labor or employment matters for franchisees or their employees, and does not retain any reserved authority to control the terms and conditions of employment for franchisees or their employees. Each franchisee is responsible for ensuring compliance with local, state and federal law.

  • Front of House Team Member

    3 days ago

    W Ridge Rd. Greece, NY Chick-fil-A Greece Full time $83,200 per year

    Description Thank you for your interest at a great career opportunity with Chick-fil-A. Here, you are taking the first step towards a very rewarding career. Every job at Chick-fil-A will prepare you to be the best you can be. That is our promise to you.Here at chick-fil-A, you'll have the opportunity to work closely with a highly motivated and driven owner...

  • Customer Service Representative

    3 days ago

    flexibel, B, Greece exciting AG Full time €12,000 - €24,000 per year

    Job description Customer Service Representative – Dutch or Danish speakingExciting GmbH is an innovative dialogue and service center, specialized in high-quality dialogue measures in different industries. With more than 10 years of experience exciting GmbH is one of the leading providers of comprehensive sales support. We take care of any desired...

  • Czech/Slovak-Speaking Travel Customer Service Representative

    3 days ago

    Greece apply2day Full time €25,000 - €40,000 per year

    Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a Czech/Slovak-Speaking Travel Customer Service Representative to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring...

  • German-Speaking Travel Customer Service Representative in Greece

    3 days ago

    Greece apply2day Full time €25,000 - €40,000 per year

    Our client, a global leader in customer experience solutions, is partnering with one of the world's largest online travel platforms. We are looking for a German-Speaking Travel Customer Service Representative to join their team in Athens, either on-site or remotely. In this role, you'll support travelers and accommodation partners worldwide, ensuring smooth...

  • Customer Service Representative

    3 days ago

    Dimos Metamorfosi, Attiki, , Greece Blastup Full time €15,000 - €30,000 per year

    Projects: Reactive & Worldline All-in-One Location: Greece (with international collaboration) We're looking for a Customer Service Representative (CSR) to join our expanding team and support our Reactive and Worldline All-in-One projects across Greece and abroad.As a CSR, you'll be the voice of our company, ensuring every client receives world-class...

  • Territory Sales Representative

    1 week ago

    Greece New York Communications Group Full time €40,000 - €60,000 per year

    At our core, we're a sales team dedicated to growing Frontier Communications' reach while delivering real, measurable results. By blending data‑driven strategies with human‑first customer engagement, CH Promotions helps bring reliable connectivity to homes and consumers alike. Every campaign is built around understanding what customers truly need - and...

  • Customer Service Operator

    2 weeks ago

    Greece Groupe Pierre Fabre Full time €20,000 - €25,000 per year

    Qui sommes-nous ?We are Pierre Fabre Greece, an affiliate of Pierre Fabre Group .Pierre Fabre is the 2nd largest dermo-cosmetics laboratory in the world and the 2nd largest private French pharmaceutical group.Pierre Fabre, which has always been based in the Languedoc-Roussillon-Midi-Pyrénées region in southern France, has subsidiaries in 43 countries and...

  • Entry Level Outside Sales Representative

    1 week ago

    Greece New York Communications Group Full time €15,000 - €45,000 per year

    Think outside sales feel old‑school, outdated and boring? Think again. As an Entry Level Outside Sales Representative representing Frontier Communications, you'll blend direct customer engagement and residential sales campaigns with digital tools, real‑time data, and creative strategy to keep customers engaged and competitors guessing. Forget outdated...

  • Experienced Tax Preparer

    1 day ago

    Greece, NY ADX Full time €45,760 - €93,120 per year

    Responsive recruiterBenefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleOpportunity for advancementSigning bonusTraining & development Calling all Experienced Tax Preparers Join our team for an exciting seasonal opportunity that offers flexible schedules. Leverage your tax expertise, business background, and knowledge of...

  • Client Support Associate

    3 days ago

    Greece, NY ADX Full time $36,000 - $72,000 per year

    Responsive recruiterBenefits:Bonus based on performanceCompetitive salaryEmployee discountsFlexible scheduleOpportunity for advancementSigning bonusTraining & development We are looking for someone who thrives in a welcoming, customer service-oriented environment with excellent communication skills. If you enjoy building strong relationships with clients,...