Guest Relations Agent Samos Verde M Gallery by Accor
5 days ago
SWOT Hospitality is thrilled to announce an exciting opportunity for a
Guest Relations Agent
at the stunning Samos Verde M Gallery by Accor.
About the role:
- As the Guest Relations Agent, you will serve as a welcoming face for guests, ensuring outstanding customer service throughout their stay.
- Actively listen to guest feedback, resolve concerns promptly and effectively while maintaining a professional demeanor.
- Maintain strong communication with all departments, ensuring seamless guest experiences from check-in to check-out.
- Enhance guest satisfaction through personalized service and attention to detail.
- Coordinate with the team to ensure all guests feel valued, recognized, and appreciated.
- Adhere to hotel policies and procedures while promoting a welcoming and friendly atmosphere.
- Assist with the welcome experience, ensuring a smooth and pleasant transition into the hotel for all incoming guests.
- Previous experience in a guest relations or front office role in the hospitality industry is preferred.
- Strong communication skills in English; knowledge of additional languages is a plus.
- Excellent problem-solving skills and a proactive attitude.
- Professional appearance and demeanor.
- Passion for providing exceptional guest experiences and ensuring guest satisfaction.
- Ability to work collaboratively as part of a team and also to work autonomously.
- Dynamic, Friendly and Supportive working environment
- Opportunities for career development within the company
- Work with the best professionals in tourism industry
why SWOT...
- We are a leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriott International, Accor Hotels, Hilton, Nikki Beach Worldwide and IHG Hotels & Resorts.
- We are laser focused on hospitality strategic and financial advisory with an impeccable track record.
- We will give you the opportunity to work with the best practitioners from the Greek hospitality market.
- We offer stability and career prospects on a transparent working environment.
- We work with the best professionals in the tourism industry.
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Samos, Greece SWOT Hospitality Management Company Full time €15,000 - €25,000 per yearSWOT Hospitality is thrilled to announce an exciting opportunity for aGuest Relations Agentat the stunning Samos Verde M Gallery by Accor.About the role:As the Guest Relations Agent, you will serve as a welcoming face for guests, ensuring outstanding customer service throughout their stay. Actively listen to guest feedback, resolve concerns promptly and...
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