Current jobs related to Front Office Agent - Glyfada, Attica - SWOT Hospitality Management Company

  • Front Office Agent

    7 days ago

    Glyfada, Attica, Greece ACE HOTEL&SWIM CLUB ATHENS Full time

    Front AgentACE HOTEL&SWIM CLUB ATHENS101-250Τουρισμός / ΞενοδοχείαΠροβολή 8 θέσεωνΓλυφάδαΤοποθεσίαΓλυφάδαπριν ένα λεπτόΗμ. ανάρτησηςπριν ένα λεπτόΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια...

  • Front Desk

    2 weeks ago

    Glyfada, Attica, Greece A. Ismailos S.A. | Α. Ισμαήλος Α.Ε. - Group of Companies Full time

    Location:GlyfadaAbout the RoleOmoda & Jaecoo Ισμαήλος, an AuthorizedDealer and Repairerrepresenting the premium automotive brands Omodaand Jaecoo, is looking for a Front Desk & Administrative Support Assistantto join our team in Glyfada. This role is ideal for someone who enjoys working in a dynamic environment, interacting with customers,...

  • Financial Controller

    2 weeks ago

    Glyfada, Attica, Greece Intellectica Full time €35,000 - €60,000 per year

    Intellectica is recruiting aFinancial Controlleron behalf of its client, a leading medical aesthetics and regenerative medicine group headquartered in Glyfada, operating under an on-site work model. The company is renowned for its innovative treatments, clinical excellence, and commitment to enhancing natural beauty and well-being. Based in Glyfada, Attiki,...

Front Office Agent

2 weeks ago

Glyfada, Attica, Greece SWOT Hospitality Management Company Full time €20,000 - €25,000 per year

SWOT Hospitality, a leading Hotel Management company, is looking to recruit

Front Office Agent

As a Front Office Agent your responsibilities include but are not limited to:

  • Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.
  • Welcoming and registering guests expeditiously, providing information to them as needed, obtaining identification and credit/check approval as directed by hotel policy.
  • Verifying rate and departure date. Confirmation and modification of information required to complete the registration process as per hotel procedures.
  • Answering all guest questions accurately and resolving problems in a timely manner ensuring guest satisfaction. Authorizing revenue allowances as allowed by hotel policy.
  • Upselling guest rooms, food & beverage outlets if applicable and seasonal hotel promotions.
  • Making restaurant, transportation, and/or entertainment reservations for guests, plus other concierge services as requested and having thorough knowledge of hotel amenities, company, and local area & attractions.
  • Communication and cooperation with other hotel departments to maintain a high level of guest satisfaction.
  • Understanding of hotel history, services, facility information, and rates and packages
Requirements
  • Degree in Hospitality or Travel & Tourism is highly desirable.
  • Prior solid work experience as a Front Office Agent or similar roles.
  • Thorough knowledge of the hospitality industry.
  • Customer-oriented and friendly personality.
  • Sound communication and administrative skills.
  • Excellent command of English language
  • Attention to detail and a structured way of working
Benefits
  • Dynamic, friendly and supportive working environment
  • Opportunities for career development within the company
  • Continuous training and development
  • Work with the best professionals in tourism industry

why SWOT…

  • We are leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
  • We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
  • We will give you the opportunity to work with the best practitioners from Greek hospitality market.
  • We offer stability and career prospects in a transparent working environment.
  • We work with the best professionals in the tourism industry.