Front Office Agent

Front Agent

ACE HOTEL&SWIM CLUB ATHENS

101-250

Τουρισμός / Ξενοδοχεία

Προβολή 8 θέσεων

ΓλυφάδαΤοποθεσία

Γλυφάδα

πριν ένα λεπτό

Ημ. ανάρτησης

πριν ένα λεπτό

Με κάποια εμπειρίαΕπίπεδο εμπειρίας

Με κάποια εμπειρία

Εποχιακός/ήΤύπος απασχόλησης

Εποχιακός/ή

ΤουρισμόςΚατηγορία θέσης

Τουρισμός

Ace Hotel & Swim Club Athens at Glyfada, Athens

is looking to recruit

Front Office Agent

Requirements

• Complete registration process in accordance with Ace Hotel's check in standards: greet guest, confirm length of stay and room type, obtain contact information and payment, and offer general hotel information before directing guests to elevator.
• Close guest accounts at time of check out according to Ace Hotel's Check out Standards: greet guest at check out, confirm and collect payment, and request feedback regarding stay. Update guest's profile to ensure best possible service for future stays.
• Answers all reservations, main hotel switchboard, and emails in a friendly manner. When processing emails or listening to callers, ensure a clear understanding of their inquiries and requests. Promptly provides accurate information regarding availability of accommodations and other requested information.
• Greet guests with an open and warm persona, either on the phone or in person. Use a positive and clear speaking voice, receive/deliver on all guest requests in a timely manner, provide accurate information such as outlet hours and hotel functions, and offer basic concierge services.
• Maintains reservation request process and inventory controls for all lofts and other rooms accommodations, as needed, to maximize revenue and meet customer needs.What we offer
• Competitive salary based on experience and qualifications
• Excellent working environment in a Lifestyle Hotel
• International Brand / multinational hospitality company
• Unique location at the beautiful Athenian Riviera
• Great opportunities for career development
• Continuous training and coaching
• Supportive management and pleasant atmosphere

Σχετικά tags

ρεσεψιον ξενοδοχειου

front desk receptionist

welcoming guests

hotel service

reservations, tourism hospitality, front office agent, opera system, customer relation management system

luxury tourism

reception,κρατησεις,front office

υπεύθυνος υποδοχής

receptionist reception front desk agent front desk receptionist concierge front office staff front office agent

5 star hotel

lifestyle hotel

guest management

check in check out

ΠΕΡΙΛΗΨΗ ΘΕΣΗΣ

Front Agent

ACE HOTEL&SWIM CLUB ATHENS

Γλυφάδα

πριν ένα λεπτό

Με κάποια εμπειρία

Εποχιακός/ή