CRM Campaign Manager

10 hours ago

Athens, Attica, Greece TBI BANK EAD Full time

About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers' needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We currently serve customers in Romania, Germany, Bulgaria & Lithuania.

We have now expanded our global footprint in Greece with thousands of merchants and consumers. Do you want to play a key role in our unique success story?

About the Role

We're reimagining how people shop, borrow, and engage with their money.

As CRM Campaign Manager, you'll design the strategies that turn first-time users into loyal fans — driving activation, retention, and reactivation across our lending and transactional products.

You'll combine data, creativity, and commercial instinct to build campaigns that make every interaction feel personal, valuable, and effortless.

If you're passionate about customer engagement and love translating insight into measurable growth, this is your next challenge.

What You'll Be Doing

  • Own the customer lifecycle – from onboarding to reactivation. Build experiences that increase satisfaction, engagement, and lifetime value.
  • Translate strategy into action – adapt group lifecycle frameworks to the Greek market, using behavioral insights and segmentation.
  • Run data-driven campaigns – create, test, and optimize lifecycle automations using CRM tools
  • Drive performance – monitor activation, retention, churn, and portfolio growth metrics; ensure every euro spent delivers ROI.
  • Collaborate across teams – work with Product, Data, and Commercial to align lifecycle initiatives with merchant and lending goals.
  • Inspire a customer-first culture – champion engagement thinking across the local organization.

What You'll Bring

  • 4+ years of experience in CRM, growth marketing, or lifecycle management — ideally in fintech, digital banking, or e-commerce.
  • Strong analytical mindset: comfortable with Excel and data dashboards (SQL/BI tools a plus).
  • Hands-on experience building and launching multi-channel lifecycle campaigns.
  • Clear understanding of how engagement drives commercial outcomes.
  • Excellent communication and coordination skills across functions.
  • Curiosity, adaptability, and ownership — you learn fast and deliver even faster.
  • Fluent English and Greek.

Why Join tbi bank

tbi bank is one of Southeast Europe's fastest-growing challenger banks — serving over 2 million customers and merchants across Greece, Bulgaria, and Romania.

We combine the agility of a fintech with the reliability of a bank — and we're just getting started.

At tbi, we're caring, brave, and driven by innovation. Join us to shape how customers across Greece engage with the most exciting digital banking experience in the region.

If this sounds like something you'd be interested in, we'd love to hear from you

To apply for this position, please send us your CV in English.

Your candidacy shall be treated confidentially in accordance with the GDPR. Only shortlisted candidates will be contacted for interview.

  • CRM Campaign Specialist

    1 week ago

    Athens, Attica, Greece Gamdom Full time €35,000 - €45,000 per year

    We're looking for a data-driven and detail-oriented CRM Campaign Specialist to join our team at Gamdom. In this role, you'll be responsible for planning, executing, and optimizing CRM campaigns across multiple channels, ensuring that every message reaches the right players at the right time. You'll collaborate closely with cross-functional teams, using data...

  • CRM Campaign Manager

    6 days ago

    Athens, Attica, Greece tbi bank GR Full time €35,000 - €55,000 per year

    Job description About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers' needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We...

  • Sportsbook CRM Manager

    1 week ago

    Athens, Attica, Greece Gamdom Full time €45,000 - €55,000 per year

    We are seeking a Sportsbook CRM Manager to oversee customer relationship management operations for our global sportsbook. This role is highly operational and dynamic, requiring close collaboration with trading, marketing, customer support, affiliates, and external CRM providers. The successful candidate will manage campaigns, monitor performance, track bonus...

  • Campaign Specialist

    1 week ago

    Athens, Attica, Greece Etraveli Group Full time €25,000 - €50,000 per year

    Who we areEtraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has...

  • Sales Campaign Manager

    1 week ago

    Athens, Attica, Greece NN GROUP Full time €40,000 - €80,000 per year

    About us:At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80's We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years.What you will do:As the Sales Campaign Manager, you will lead...

  • Sales Campaign Manager

    1 week ago

    Athens, Attica, Greece NN Group Full time €30,000 - €60,000 per year

    About us:At NN Hellas, we're proud to be the #1 insurance company in Greece, offering innovative insurance solutions that cover the entire territory of Greece since the 80's We have a proven record of taking great care of our employees – we were considered a Top-Employer for 7 consecutive years. What you will do:As the Sales Campaign Manager, you will...

  • CRM Specialist

    1 week ago

    Athens, Attica, Greece Satori Analytics Full time €30,000 - €60,000 per year

    Are you passionate about AI? At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands thought Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.As a fast-growing scale-up, our...

  • CRM Specialist

    2 days ago

    Athens, Attica, Greece Satori Analytics Full time

    Are you passionate about AI? At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands thought Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications.As a fast-growing scale-up, our...

  • CRM Specialist

    1 week ago

    Athens, Attica, Greece Wolt - English Full time €30,000 - €60,000 per year

    About WoltAt Wolt, we create technology that brings joy, simplicity and earnings to the neighborhoods of the world. In 2014 we started with delivery of restaurant food. Now we're building the delivery of (almost) everything and you'll find us in over 500 cities in 30 countries around the world. In 2022 we joined forces with DoorDash and together we keep on...

  • CRM Specialist

    2 days ago

    Athens, Attica, Greece Satori Analytics Full time

    Are you passionate about AI? At Satori Analytics, we aim to change the world one algorithm at a time by bringing clarity to global brands thought Data & AI. From cloud-based ecosystems for fintech to predictive models for airlines, our cutting-edge solutions cover the entire data lifecycle—from ingestion to AI applications. As a fast-growing scale-up, our...