Key Account Manager
5 days ago
A leading international manufacturer of commercial cooling equipment: Key Account Manager
Responsibilities
- Develop sales of company products and manage all related sales activities for designated strategic and key accounts
- Proactively assess, clarify, and validate customer needs on an ongoing basis
- Develop and implement the annual budget and planning agreement, covering sales turnover, profitability, working capital, and other key performance indicators (KPIs)
- Review account results, analyze and justify deviations from the plan, and take corrective actions to ensure alignment with the agreed budget and planning objectives
- Identify and fully investigate new business opportunities, preparing appropriate proposals to expand existing customer relationships and develop new clientele within the region of responsibility
- Manage negotiations and finalize contractual terms and conditions in line with company policies
- Strengthen customer relationships by providing ongoing support and value-added service
- Assess the commercial landscape, including market size, growth potential, industry trends, and promotion of the company's corporate image, for assigned accounts
- Provide management with regular reports and analyses on market conditions, competitive activity, and sales performance to support informed decision-making
- Develop a strong understanding of the political, technical, and economic factors impacting the business within the assigned area
Requirements
- B.Sc. in Refrigeration Engineering, Engineering, or Business Administration (MBA is considered a strong advantage)
- Proficient in English (written and spoken)
- IT literate, with strong proficiency in standard business applications
- 4-7 years of relevant B2B commercial experience, preferably within a multinational environment
- Minimum 3 years of experience managing key accounts
- Experience in logistics is an advantage
- Experience in operations is preferred
- Effective collaboration and teamwork skills
- Entrepreneurial mindset; ability to act as a business owner
- Strong customer focus and service orientation
- Excellent interpersonal and relationship-building skills
- Solid project management capabilities
- Outstanding communication skills, both written and verbal
- Strong analytical and numerical abilities
- Effective presentation skills
- Proven negotiation skills
Benefits
- Competitive compensation package
- Career development and growth opportunities
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