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Host/ Hostess

2 weeks ago

Athens, Attica, Greece Conrad Athens The Ilisian Full time €20,000 - €30,000 per year

Be part of the newest luxury hotel, Conrad Athens The Ilisian. Located within The Ilisian - the new multidimensional city destination of Athens, this new luxury hotel marks a new chapter in Athenian hospitality offering an unparalleled experience in the city's vibrant cultural and historical center.

As a Host/Hostess at Conrad Athens The Ilisian, you will play a pivotal role in creating exceptional first impressions for our guests. You will be the face of our restaurant, welcoming guests in a warm and friendly manner while efficiently managing the seating process. Your ability to balance hospitality with operational efficiency will ensure that each guest has a memorable dining experience.

Responsibilities
  • Greet all guests with warmth and professionalism upon arrival, ensuring a gracious and memorable first impression.
  • Manage seating assignments, waitlists, and guest flow efficiently to optimize dining room operations and guest satisfaction.
  • Assist with reservations, special requests, and personalized arrangements, demonstrating in-depth knowledge of the restaurant's offerings and capabilities.
  • Liaise seamlessly with service and culinary teams to ensure accurate order delivery and a smooth, coordinated dining experience.
  • Present menus and communicate daily specials with clarity and enthusiasm, offering thoughtful food and beverage pairing recommendations.
  • Proactively monitor guest movement and table turnover to minimize wait times while upholding service excellence.
  • Maintain an immaculate and organized front-of-house environment that reflects the luxury and elegance of the Conrad brand.
  • Address guest inquiries, comments, and concerns with professionalism and discretion, ensuring timely resolution and overall satisfaction.

Requirements

  • Previous experience as a Host/Hostess or in a customer service role within a luxury restaurant or hotel.
  • Strong interpersonal skills with a passion for providing exceptional guest service.
  • Excellent communication skills in both English and Greek; additional language skills are a plus.
  • Ability to multitask and work efficiently under pressure while maintaining a positive attitude.
  • Familiarity with restaurant reservation systems is an advantage.
  • Team-oriented mindset with a commitment to collaboration and excellence in service.
  • Flexibility to work shifts, including evenings and weekends as required by the restaurant's operating hours.

Benefits

  • At Conrad Athens The Ilisian, you'll be part of a world-renowned luxury brand, where creativity, collaboration, and the pursuit of excellence are celebrated. We are committed to nurturing our Team Members' professional growth and well-being (offering a unique opportunity to contribute to the legacy of a landmark property in the vibrant city of Athens).
  • The Company offers a competitive remuneration package, private medical insurance, and career development opportunities in a dynamically growing business environment.