Field Service Representative

Schneider Electric Greece is seeking a talented individual to join our team as a
Field Services Representative.
 The successful candidate will be responsible for installing, inspecting, maintaining, troubleshooting, and repairing customer equipment. This role involves maintaining, retrofitting, and providing technical support for Schneider Power Systems products (LV, MV) at customer sites. The Field Services Representative will analyze equipment malfunctions, interpret maintenance manuals, and use their knowledge of systems and electronics to resolve issues. The role requires availability for emergency interventions, maintaining service equipment, tools, and documentation, and identifying sales opportunities. All interventions must be prepared and performed in compliance with safety guidelines.

What will you do?

• Perform Startup/Commissioning on Schneider Electric Power Systems products (MV, LV products).
• Perform Preventive, scheduled and unscheduled interventions
• Analyze and explain reports results to customers and management
• Proactive participation to team collective initiatives and management meetings to achieve departmental and company goals
• Understand scope of work, respect time allocation to perform job and ensure full traceability (timesheet, change order etc)
• Support services planner, project manager and sales engineers to get good customer site condition understanding
• Escalate quality or technical issue detected on field
• Use all digital tools designed for SE Services Representatives and promote digitization to customers
• Understand Ecostruxure offer and provide architecture solutions to customers
• Track Installed Base (serviceable assets)
• Advise customers for our solutions portfolio to optimize its install base and create lead generation business opportunities
• Perform Services Operations in the field by providing best practices to customers and keep customer satisfaction in a high level
• Comply with Safety and Cyber security policies, practices, and procedures

What qualifications will make you successful for this role?

• University or Technical University (AEI/TEI) degree in Electrical Engineering.
• Advanced oral and written command of the English language.
• 4-5 years of equivalent experience in a related field.
• Good PC skills, particularly with the MS Office Suite.
• Valid driving license.
• IT knowledge on general connectivity and network integration of devices.

Let us learn about you Apply today.

Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our  IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today

€36 billion global revenue

+13% organic growth

employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

Schneider Electric aspires to be the most inclusive and caring company in the world, by providing equitable opportunities to everyone, everywhere, and ensuring all employees feel uniquely valued and safe to contribute their best. We mirror the diversity of the communities in which we operate, and 'inclusion' is one of our core values. We believe our differences make us stronger as a company and as individuals and we are committed to championing inclusivity in everything we do.

At Schneider Electric, we uphold the highest standards of ethics and compliance, and we believe that trust is a foundational value. Our Trust Charter is our Code of Conduct and demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter here

Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status, or any other legally protected characteristic or conduct.