Italian-Speaking Anti-Financial Crime Customer Experts

4 days ago

Athens, Attica, Greece TP GREECE Full time

Job Overview:

Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile Bank

TP in Greece is collaborating with a leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time.

We are seeking an Italian speaking Customer Service Specialist to support Italian speaking customers.

In the Customer Service team, you will be the frontline of the bank to the Italian speaking market, providing excellent customer experience. You are not just the first layer of support, but the first layer of protection. Preventing fraud, protecting data and safeguarding our customers are also key facets of this role

Take a step forward and join us in Greece

What you will do:

  • Support customers via phone, chat & e-mail

  • Prevent fraud, protect data and safeguard customers

  • Be an ambassador of our client

  • Track and follow cases to ensure they closed in an efficient and timely manner

  • Maintain high customer satisfaction

  • Provide and maintain strong, professional relationships with all partners and show empathy at all times

  • Work towards reaching targets as set out by client statement of work as well as internal targets

What you will bring:

  • Fluency in Italian

  • Very good written and oral communication skills in English

  • Exceptional communication & soft skills, as well as problem-solving skills

  • Computer knowledge/tech savviness, experience with CRM tools preferred

  • Ability to work under stressful and testing situations with customers

  • Experience in customer service or customer facing roles preferred

  • Can do attitude, willingness to learn and reliability are essential to your success in this role

  • Must hold EU citizenship/ EU Passport or valid work permit for Greece

  • Willingness to relocate to historic Athens, Greece, or be a local candidate

What we offer:

  • Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)

  • Competitive monthly salary + 2 extra salaries per year

  • Referral Program: Bring your friends and receive great bonuses

  • Health care benefits and numerous other discounts

  • Full training by certified instructors

  • Professional growth &development opportunities

  • Special events as well as community & social responsibility initiatives

  • Free online Greek language courses

  • State of the art premises, providing a great working environment with relaxing break areas

  • Work for aGreat Place to Work-Certified Company that fosters diversity

Moreover, this is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunitiesto all, regardless of gender, ethnicity, religion, culture or age.

Find out more

Would you like to see more Italian speaking jobs options?

Do you need even moreavailable jobs?

  • Senior Compliance and Anti-Financial Crime Expert

    2 days ago

    Athens, Attica, Greece tbi bank GR Full time €40,000 - €120,000 per year

    About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers' needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We currently serve...

  • English-Speaking Anti-Financial Crime Customer Experts

    4 days ago

    Athens, Attica, Greece TP GREECE Full time

    Job Overview: Join our Anti-Financial Crime Customer Experts team to prevent fraud, protect data and safeguard the customers of a leading Mobile Bank TP in Greece is collaborating with a leading Mobile Bank, helping you manage your bank account on-the-go, track your expenses and set aside money in real-time. We are seeking an English-speaking Customer...

  • Italian-Speaking Financial Customer Experts

    2 weeks ago

    Athens, Attica, Greece TP GREECE Full time €35,000 - €45,000 per year

    Job Overview: Are you an avid fintech enthusiast with great communication skills? Join our Customer Experts team and support people for financial, banking and money transfer services Do you follow all the latest developments in banking and online payment solutions? Grab the opportunity and join our Customer Care team in Greece We collaborate with some of...

  • Italian-Speaking Customer Expert for Courier

    7 days ago

    Athens, Attica, Greece TP GREECE Full time €18,000 - €25,000 per year

    Italian-Speaking Customer Expert for Courier & Logistics ServicesTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 444 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 3 ώρεςΗμ. ανάρτησηςπριν 3 ώρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...

  • Italian-speaking Customer Expert for Norton Motorcycles

    4 days ago

    Athens, Attica, Greece TP GREECE Full time €14,000 - €28,000 per year

    Italian-speaking Customer Expert for Norton MotorcyclesTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 433 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 2 ώρεςΗμ. ανάρτησηςπριν 2 ώρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...

  • Italian-Speaking Pandora Customer Experts

    6 days ago

    Athens, Attica, Greece TP GREECE Full time €20,000 - €40,000 per year

    Italian-Speaking Pandora Customer ExpertsTP GreeceΑΚΟΛΟΥΘΗΣΕ Εξυπηρέτηση πελατών / Τηλεφωνικό κέντροΠροβολή 444 θέσεωνΑθήναΤοποθεσίαΑθήναπριν 10 μέρεςΗμ. ανάρτησηςπριν 10 μέρεςN/AΕπίπεδο εμπειρίαςN/AΠλήρης...

  • Italian-Speaking Technical Support Customer Experts

    1 week ago

    Athens, Attica, Greece TP Greece Full time €35,000 - €45,000 per year

    Job Overview:Join us as a Customer Expert on our Technical Support Help-Desk for a wide range of data technology productsDo you have excellent Italian communication skills and a passion for technology? Join our team as a Customer Expert on our Technical Support Help-Desk You'll provide top-notch support for a wide range of data technology products, from hard...

  • Italian-Speaking Customer Expert for Courier

    7 days ago

    Athens, Attica, Greece TP Greece Full time €20,000 - €25,000 per year

    Job Overview: Join our Customer Experts team and represent one of the most recognized international courier and logistics companies Are you ready to join a global leader in logistics and shipping solutions? TP in Greece is looking for Customer Experts to represent one of the most recognized international courier and logistics companies, known for...

  • Italian-Speaking Customer Experts for Canon

    1 week ago

    Athens, Attica, Greece TP Greece Full time €20,000 - €25,000 per year

    Job Overview:Are you fluent in Italian and familiar with digital cameras, printers & photocopiers? Join our Canon Customer Experts teamTP in Greece collaborates with Canon, the leader in professional and consumer imaging equipment and information systems and proudly offers job opportunities for technology enthusiasts to provide customer support for printers,...

  • Italian-Speaking Telecom Customer Experts

    4 days ago

    Athens, Attica, Greece TP Greece Full time €20,000 - €25,000 per year

    Job Overview: Experience Level Junior Total Years Experience 0-5 Job Languages Italian Job posting schema No Work in Greece with our Customer Experts team for a leading Swiss Telecommunications provider At TP in Greece, we provide customer support services for one of the biggest Swiss companies specialized in telecommunications. ...