Business Partner and Product Configuration Specialist

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Position Summary:

The Key User of Business Partner and Product Configuration is placed within our Operations Steering and Transformation division. The role is a responsible for overseeing the configuration and customization of IT systems and products for each line of business and country within the organization. The position involves the efficient and accurate business partner and product configuration incl. maintenance, collaboration with various departments of Allianz Partners and ensuring alignment with customer requirements. This position requires a blend of technical expertise and accuracy. Primary objectives include next to the aforementioned configuration and customization of IT systems and products the creation of a deep collective business understanding across all line of businesses of Allianz Partners in order to translate this understanding in the most efficient way to ABS, as well as conducting a sales training of existing possibilities as orientation for the new business. In addition, the understanding of the AS-IS processes and the definition of the most efficient (simplified and harmonized) SHOULD-BE processes including their implementation and documentation is an integral part of this role.

Key Responsibilities:

• Business Partner Configuration & Maintenance
  Manage master data, agreements, and commission schemes.
• Product Configuration & Maintenance
  Maintain product data, including Master Contracts and Open Policies.
• Beneficiary Data Management
  Ensure accurate technical upload of beneficiary data and provide support as needed.
• User Acceptance Testing (UAT)
  Participate in UAT processes, test epics and bug fixes, and handle issue resolution.
• Optimization & Improvement
  Identify and address system improvements through IT tickets and change requests.
• Cross-functional Collaboration
  Work closely with various departments to align configuration processes with organizational goals.
• Establish Configuration Guidelines
  Help define and implement configuration standards and ensure compliance.
• Documentation
  Create and maintain detailed documentation for configuration processes and system capabilities.
• Training & Knowledge Sharing
  Deliver training to internal teams on configuration procedures, tools, and best practices.
• Customer Collaboration
  Engage with internal and external customers to understand and translate business needs into effective solutions.

Key Requirements:

• Strong technical understanding and attention to detail,
• Experience with IT system configuration and/or product customization,
• Ability to analyse and optimize business processes (AS-IS vs. SHOULD-BE),
• Comfortable working in a cross-functional, international environment,
• Excellent communication and documentation skills,
• Experience in training and supporting teams,
• Fluency in English.

Allianz Group is one of the most trusted insurance and asset management companies in the world. Caring for our employees, their ambitions, dreams and challenges, is what makes us a unique employer. Together we can build an environment where everyone feels empowered and has the confidence to explore, to grow and to shape a better future for our customers and the world around us. 

We at Allianz believe in a diverse and inclusive workforce and are proud to be an equal opportunity employer. We encourage you to bring your whole self to work, no matter where you are from, what you look like, who you love or what you believe in.

We therefore welcome applications regardless of ethnicity or cultural background, age, gender, nationality, religion, disability or sexual orientation.

Join us. Let's care for tomorrow.