German-English Travel Customer Service Representative
1 week ago
Are you fluent in German and English and passionate about helping people explore the world with confidence? Join this dynamic team where you´ll play a key role in delivering exceptional travel customer support for one of the worlds leading brands.
What You´ll Be Doing:
Every day, youll bring calm, clarity, and solutions to travelers around the world. Whether its helping them plan their next adventure, resolving an issue with empathy, or answering their questions quickly and accurately youll turn moments of frustration into moments of joy.
Your day-to-day will include:
Responding to incoming calls, chats, and emails from customers
Conducting research to find accurate, timely solutions
Providing expert guidance and reassurance with every interaction
Collaborating with teammates and escalating complex cases when necessary
Fluency in German and English (written and spoken)
High school diploma (or equivalent)
6+ months of customer service experience travel or hospitality is a plus
A positive, empathetic attitude and great communication skills
Comfort using computers and navigating multiple systems
Residence in Greece
Supportive, inclusive, and community-minded leadership
Career growth and continuous learning opportunities
25 days of annual leave to recharge and explore
- Competitive salary, performance bonuses, and benefits that might just surprise you
Well equip you with world-class training so you can become a true expert in your field. More importantly, we know that great customer service starts with genuine care and thats what we´re looking for. Bring your empathy, your enthusiasm, and your love for helping others well take care of the rest.
Start your next adventure today.
Apply now and be part of a team that turns travel dreams into reality one conversation at a time.
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