Polish Speaking Customer Success Specialist
20 hours ago
Patrique Mercier Recruitment ES is looking for a Polish Speaking Customer Success Specialist to join our vibrant team If you are fluent in Polish and have a passion for excellent customer service, this role is a fantastic opportunity for you to make a significant impact on our clients' experiences.
In the position of Customer Success Specialist, you will be the primary point of contact for our Polish-speaking customers, providing them with exceptional support and guidance to ensure their success with our products and services. Your ability to build strong relationships with clients will play a crucial role in fostering loyalty and satisfaction.
Your Responsibilities- Act as the main liaison for Polish-speaking customers, addressing inquiries and resolving issues promptly.
- Develop and maintain strong relationships with clients, understanding their needs and objectives.
- Collect and analyze feedback from customers to provide insights for service enhancement.
- Collaborate with various internal teams to ensure smooth service delivery and excellent customer experience.
- Stay updated on our products and industry trends to provide well-informed support.
- Fluency in Polish is essential; proficiency in English is a plus. Your nationality and native language should be clearly stated in your C.V. and/or Cover Letter.
- Previous experience in customer success, account management, or related roles is preferred.
- Excellent communication and interpersonal skills to foster strong client relationships.
- Strong analytical and problem-solving abilities with a proactive approach.
- Ability to prioritize tasks effectively and manage multiple accounts simultaneously.
- A genuine commitment to customer satisfaction and a desire to help clients achieve their goals.
- A positive attitude and eagerness to enhance the customer experience
- · Private Health Insurance
- · Training & Development
- · Performance Bonus
- · Extra Salaries Per Year Fully Paid Training
- · Fully Paid Relocation Package ( flight, transfer and 2 weeks hotel )
- · Free Greek Lessons, discounts and other perks
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