Junior Customer Support Representative

2 weeks ago

Alimos, Attica, Greece winmasters Full time €15,000 - €25,000 per year

Company Description

winmasters is an international gaming brand with extensive industry experience, focused on innovative gaming technology and product excellence. Operating in Romania, Greece, Cyprus, and Malta, winmasters collaborates with leading B2B suppliers to offer Pre-match and In-Play Sports Betting, Casino, and Live Casino products. The company is dedicated to providing a safe, modern, and user-friendly platform for an advanced online gaming experience. winmasters values creativity, innovation, team spirit, and social responsibility, hiring talented and passionate individuals to promote sustainable growth and top-quality products.

Role Description

This is a full-time on-site role located in Alimos for a Junior Customer Support Representative. The Junior Customer Support Representative will handle customer inquiries, provide exceptional customer service, ensure customer satisfaction, and troubleshoot issues. The representative will communicate effectively with customers to resolve their concerns and enhance their overall experience.

Qualifications

  • Customer Support and Customer Service skills
  • Ability to ensure Customer Satisfaction
  • Strong Communication skills
  • Troubleshooting abilities
  • Excellent interpersonal skills
  • Proficiency in multiple languages is a plus
  • Previous experience in the gaming industry is beneficial
  • Bachelor's degree in a relevant field is preferred

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