Reservations Agent

3 days ago

Marousi, Attica, Greece SWOT Hospitality Full time €104,000 - €130,878 per year

SWOT Hospitality, a leading Hotel Management Company, is seeking to recruit for

a new Project in Marousi:

a Reservations Agent
About the role:

  • Handle daily hotel reservations, ensuring accurate data entry in the reservations system.
  • Respond to guest inquiries, modify bookings, and manage cancellations in a timely manner.
  • Communicate effectively with guests, travel agents, and corporate clients to confirm reservations and provide assistance.
  • Manage room availability, special requests, and group bookings in coordination with the reservations team.
  • Provide information regarding hotel services, pricing, and promotions.
  • Collaborate with the front office, sales, and other departments to ensure smooth operations and guest satisfaction.
  • Assist in preparing basic reports on reservations and occupancy when required.
  • Maintain a high level of customer service, addressing guest needs with professionalism and courtesy

Requirements

  • Previous experience in a reservations or front office role within a hotel environment will be considered an asset.
  • Good knowledge of hotel reservation systems and MS Office.
  • Strong communication and interpersonal skills, with a customer-focused approach.
  • Fluency in English (verbal and written), additional languages will be considered an advantage.
  • Detail-oriented with strong organizational and multitasking skills.
  • Team player with a positive attitude and willingness to learn.
  • Passion for hospitality and commitment to excellent guest service

Benefits

  • Dynamic, Friendly and Supportive working environment
  • Opportunities for career development within the company
  • Competitive salary

why SWOT...

  • We are leading Hospitality Management Company in Greece and an approved white flag operator of Hyatt, Marriot International, Accor Hotels, Hilton, Nikki Beach, Worldwide and IHG Hotels & Resorts.
  • We are laser focused on hospitality strategic and financial advisory with an impeccable trach record.
  • We will give you the opportunity to work with the best practitioners from Greek hospitality market.
  • We offer stability and career prospects in a transparent working environment.
  • We work with the best professionals in the tourism industry

  • Reservations Agent

    3 days ago

    Marousi, Attica, Greece SWOT Hospitality Management Company Full time €104,000 - €130,878 per year

    SWOT Hospitality, a leading Hotel Management Company, is seeking to recruit for a new Project in Marousi:a Reservations AgentAbout the role:Handle daily hotel reservations, ensuring accurate data entry in the reservations system.Respond to guest inquiries, modify bookings, and manage cancellations in a timely manner.Communicate effectively with guests,...

  • Reservations Agent

    3 days ago

    Marousi, Attica, Greece SWOT Hospitality Management Company Full time €104,000 - €130,878 per year

    SWOT Hospitality, a leading Hotel Management Company, is seeking to recruit for a new Project in Marousi:a Reservations AgentAbout the role: Handle daily hotel reservations, ensuring accurate data entry in the reservations system. Respond to guest inquiries, modify bookings, and manage cancellations in a timely manner. Communicate effectively with...

  • Reservations Agent

    2 days ago

    Marousi, Attica, Greece SWOT Hospitality S.A Full time

    Description SWOT Hospitality, a leading Hotel Management Company, is seeking to recruit fora new Project in Marousi:a Reservations AgentAbout the role:Handle daily hotel reservations, ensuring accurate data entry in the reservations system.Respond to guest inquiries, modify bookings, and manage cancellations in a timely manner.Communicate effectively with...

  • Front Office Agent

    3 days ago

    Marousi, Attica, Greece SWOT Hospitality S.A Full time €20,000 - €30,000 per year

    Description SWOT Hospitality, a leading Hotel Management company, is looking to recruit Front Office Agent for our new project in Marousi, opening in June 2025. As a Front Office Agent your responsibilities include but are not limited to:Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to...

  • Front Office Agent

    3 days ago

    Marousi, Attica, Greece SWOT Hospitality Management Company Full time €20,000 - €30,000 per year

    SWOT Hospitality, a leading Hotel Management company, is looking to recruitFront Office Agentfor our new project in Marousi :As a Front Office Agent your responsibilities include but are not limited to:Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout. Welcoming and registering guests...

  • Front Office Agent

    2 days ago

    Marousi, Attica, Greece SWOT Hospitality S.A Full time

    Description SWOT Hospitality, a leading Hotel Management company, is looking to recruitFront Office Agentfor our new project in Marousi. As a Front Office Agent your responsibilities include but are not limited to:Providing consistent excellent service to guests upon arrival, and during their stay, from check-in to checkout.Welcoming and registering guests...

  • Front Office Agent

    3 days ago

    Marousi, Attica, Greece SWOT Hospitality S.A Full time €20,000 - €30,000 per year

    Front Office Agent - New Project in MarousiSWOT Hospitality S.AΤουρισμός / ΞενοδοχείαΠροβολή 23 θέσεωνΜαρούσιΤοποθεσίαΜαρούσιπριν μία ώραΗμ. ανάρτησηςπριν μία ώραΜε κάποια εμπειρίαΕπίπεδο εμπειρίαςΜε κάποια...

  • Τεχνικός Ασφάλειας: ένα επίκαιρο επαγγελματικό choix

    21 hours ago

    Marousi, Attica, Greece beBeeΑσφαλειος Full time €38,000 - €42,000

    Ειδικός στην ΑσφάλειαΟ ειδικός στην ασφάλεια είναι εξειδικευμένος επιστήμονας που εργάζεται σε θέματα προστασίας των εργαζομένων και του περιβάλλοντος. Η κύρια απόκτηση της θέσης είναι η...