Nederlands of Vlaams Customer Service Agent – Wonen

6 days ago

Tavros, Attica, Greece BOROLEO Full time

Griekenland is een prachtig vakantieland, maar wist je dat je er ook kunt wonen én werken?
Wij helpen je graag met deze stap Je krijgt een baan bij een ambitieuze en flexibele organisatie waar je klanten helpt met hun vragen, terwijl je geniet van het Griekse leven.

Proef de traditionele keuken, geniet van de zon en ontdek de mooiste plekken


Jouw Rol
Voor een van de grootste energiebedrijven van Nederland zoeken we een
Customer Service Agent
die vloeiend
Nederlands of Vlaams
en
Engels
spreekt.

Je helpt klanten via telefoon, chat of e-mail met vragen over facturen, contracten en klantgegevens.

Jouw taken:

  • Behandelen van inkomende telefoontjes, e-mails en chats
  • Helpen met facturen, betalingen en tariefwijzigingen
  • Oplossen van klachten en zorgen voor tevreden klanten
  • Klantbehoud en duurzame klantrelaties opbouwen
  • Verhuizingen verwerken en gegevens bijwerken


Vereisten

  • Nederlands of Vlaams (C2) + Engels (C1)
  • Ervaring met MS Office & CRM-systemen
  • Sterke communicatievaardigheden
  • Logisch, analytisch en proactief
  • Empathisch, geduldig en leergierig
  • Teamspeler met flexibiliteit en verkooptalent


Voordelen
Voordelen

  • Betaalde training
  • Gezellige, mensgerichte werkomgeving
  • Marktconform salaris
  • Doorgroeimogelijkheden
  • Verhuispakket
  • Thuiswerken – overal in Griekenland

Locatie

Remote, verplicht woonachtig te zijn in Griekenland

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