Czech Customer Technical Advisor

3 days ago

Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

At the moment Cross Border Talents is looking for Czech speakers to work in Athens, Greece. Are you interested in moving abroad?

Your Role as a Customer Technical Advisor:
  • Respond and record consumer inquiries/questions raised through free phone lines for customers;
  • Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services database;
  • Ensure Client complaints are dealt with and logged in line with the company's complaints escalation policy;
  • Ensure all support calls and (when applicable) emails are answered and resolved within the agreed SLAs and logged appropriately;
  • Troubleshoot through the use of open questions, support documents, and system training;
  • Offer recommendations to common problems or frequently asked questions.


Requirements
Requirements for the Customer Technical Advisor:
  • High School Diploma or Higher
  • Native/Fluent Czech;
  • Good level of English, C1;
  • Writing speed: 20 words per minute
  • Active Listening
  • Good Problem Solving Skills
  • Strong troubleshooting skills
Benefits
Cross Border Talent's Offer:
  • Paid travel Expenses;
  • Accommodation in a hotel for the first 14 days, while at the same time there will be a company looking for a house according to your expectations;
  • Renewable contract of 12 months;
  • Health Coverage and Private Health Care;
  • Attractive Salary with performance bonus;
  • Working hours: 40h per week = is 8 hours per day / 5 days a week;
  • Greek lessons
  • Free Real Estate Agency Fee

  • Czech Speaking Customer Advisor

    2 weeks ago

    Athens, Attica, Greece Cross Border Talents Full time €30,000 - €50,000 per year

    Are you a fluent Czech speaker with a passion for helping others? Join us as a Czech-Speaking Customer Advisor in the captivating city of Athens, where your language skills will be the key to providing exceptional customer service. This on-site opportunity comes with a comprehensive relocation package, including flight tickets to Athens and accommodation....

  • Czech Customer Advisor in Greece

    3 days ago

    Athens, Attica, Greece apply2day Full time €20,000 - €25,000 per year

    Are you a fluent Czech speaker? Don't miss this opportunity Our client, a multinational BPO company, is looking for a Customer Service Advisor to join the team in Greece either remotely or onsite. Apply nowResponsibilities•Managing of incoming calls•Identify and access customers' needs to achieve satisfaction•Build relations of trust through open and...

  • Czech/Slovak Customer Service Advisor

    3 days ago

    Athens, Attica, Greece ManpowerGroup Greece Full time €15,000 - €30,000 per year

    Are you fluent in Czech/Slovak ? Do you want to gain experience in Customer Service? ManpowerGroup Greece, on behalf of its client, is looking for Czech/Slovak Speakers. Our client is a global BPO leader in customer support providing customized strategies for innovative brands.  Location: Athens   Working Model: hybrid You will be reporting to...

  • Czech/ Slovak Customer Support Representative

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for Czech/ Slovak Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Czech-speaking Technical Support Specialists to Athens, Greece

    1 week ago

    Athens, Attica, Greece Worldwiders Full time €25,000 - €40,000 per year

    Job DescriptionDo you speak Czech and want to gain international experience within customer service and the IT industry? Then we have a golden opportunity for youOur partner is the market leader in Customer Care Services. They were awarded as the "Best Multi-Lingual Contact Center in Europe" and as a "Great Place to Work" in Greece. With a modern office that...

  • Bilingual Czech/English Travel Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €30,000 per year

    At the moment Cross Border Talents is looking for fluent Czech speakers to work in tourism sector for a top hospitality brand in the world. Are you interested in moving abroad?Your Role as a Customer Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries,...

  • Czech Customer Search Engine Consultant

    3 days ago

    Athens, Attica, Greece speakit Full time €30,000 - €50,000 per year

    Are you tech-savvy? Are you a fluent Czech speaker with great communication skills?At Speakit we are looking for Czech Customer Consultants to work for the biggest Search Engine Platform in the world Gain 500€ signing bonus and a competitive monthly salaryWhat will you do as a Czech Customer Search Engine Consultant:Provide and maintain strong,...

  • Spanish Customer Technical Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Cross Border Talents is looking for Spanish Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • Dutch Customer Technical Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €35,000 per year

    Cross Border Talents is looking for Dutch Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...

  • German Customer Technical Advisor

    3 days ago

    Athens, Attica, Greece Cross Border Talents Full time €25,000 - €40,000 per year

    Cross Border Talents is looking for German Speakers to work in Athens, Greece. Are you interested in moving abroad?Your Role as a Customer Technical Advisor:Respond and record consumer inquiries/questions raised through free phone lines for customers; Maintain Accurate data input of consumer inquiries, questions, and feedback on the customer services...