VIP Travel Consultant

7 days ago

Athens, Attica, Greece Travel In Art Tours and Events Full time

Company Description

At Travel in Art, we believe that every journey is a form of art, crafted with passion, knowledge, and authenticity. Our mission is to provide end-to-end personalized services that cater to each traveler's needs with precision, care, and creativity. We offer a comprehensive range of travel solutions including flights, boat tickets, accommodation, tailor-made itineraries, cruises, and honeymoon experiences. Travel in Art upholds values of Authenticity, Refinement, and trust. We don't just plan trips; we craft experiences that inspire, connect, and last a lifetime.

Key Responsibilities

  • You will attend emphatically to customer needs and always offer the best options possible to perfectly match their requests
  • You will be very competent in communicating with the customer over the telephone or by e-mail to discuss their journey needs in detail and guide them through all the available choices for domestic and international destinations, transport, insurance and tariffs
  • You will efficiently provide airfare / ferry / Voucher and other travel documents while able to amend the existing reservations (reissue-refunds-EMD) according to customer requirements
  • You will have solid experience in managing group travel
  • Offer expert advice on routes depending on the preference and budget of customers, taking into account all special rates (FIT-low cost carriers)
  • Be fully aware and apply the corporate travel policy of your customers, contract details, special requirements and arrangements
  • You will expertly maintain and enhance traveler profiles of the customers to which you provide continuous service
  • Maintain and nurture excellent relations with suppliers in order to secure optimum terms and smooth resolution of any issues
  • You will be the point of reference for the customers and you are expected to handle proficiently Internal and External Customer Issues

Minimum Requirements

  • Excellent command of English
  • Strong negotiation and problem-solving skills towards suppliers & clients
  • Excellent written and verbal communications skills
  • Excellent interpersonal skills
  • PC Literacy – Word, Excel
  • Excellent GDS user 
    (Amadeus)
  • ForthCRS user
  • Excellent user of available airlines platforms
  • Excellent knowledge of hotel & car reservations
  • Knowledge of booking low-cost carriers
  • Graduation in Tourism Field preferred
  • At least 3 years' experience in similar capacity in corporate/Fit industry with proven track history

Benefits

  • Insurance: Social security, healthcare coverage, pensions
  • Ticket Restaurant card
  • Flexible working hours
  • Additional leave
  • Training & education support

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