Customer Support Advisor Dutch Speaking

1 week ago

Athens, Attica, Greece Savior Artigos Texteis Lda Full time €15,000 - €25,000 per year

Your Mission:
As a Customer Support Advisor, you will be responsible for assisting and guiding customers by providing high-quality support and solutions to their inquiries. You will play a key role in ensuring customer satisfaction and contributing to the companys success through excellent communication and problem-solving skills.

Your Responsibilities:

  • Respond to customer inquiries via phone, email, and chat in a professional and timely manner
  • Provide accurate information and effective solutions to customer issues
  • Ensure a high level of customer satisfaction by handling each interaction with care and empathy
  • Follow company procedures and maintain detailed records of customer interactions
  • Collaborate with internal teams to resolve complex cases efficiently
  • Identify recurring issues and proactively suggest improvements to enhance the customer experience

Profile Required:

  • Languages: Dutch native and good level of English (B2 minimum)
  • Excellent communication and interpersonal skills
  • Strong problem-solving attitude and customer-oriented mindset
  • Ability to adapt to different customer needs and situations
  • Team player, detail-oriented, and proactive attitude
  • Previous experience in customer support or contact center is a plus

What We Offer:

  • Competitive salary and attractive performance bonuses
  • Private health insurance
  • Meal card (valid on working days)
  • Friendly, dynamic, and multicultural work environment
  • On-site position based in Athens, Greece

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