Multilingual Customer Service Specialist-Polish Speaker
4 days ago
Location: Athens, Greece (Remote & Onsite Options)
Contract Type: Full-time
Join a leading international BPO company as a Polish-speaking Customer Service Specialist and support global customers with their inquiries, orders, and service requests. This is a fantastic opportunity for multilingual professionals looking to start or grow a career abroad in customer support.
Join a global e-commerce & retail support team for a well-known jewellery brand, assisting Polish-speaking customers with orders, product inquiries, and after-sales service. This project focuses on customer satisfaction, troubleshooting, and service excellence in a fast-paced online retail environment.
Responsibilities:- Provide customer support in Polish via phone, email, or chat
- Assist customers with online orders, product information, and returns
- Handle inquiries about deliveries, warranties, and payments
- Resolve customer issues in a timely and professional manner
- Escalate complex cases to specialized departments when needed
- Ensure a high level of customer satisfaction and positive brand experience
- Polish: C2 level and higher
- English: B2 level
- Good computer literacy and ability to handle multiple systems
- Excellent communication and problem-solving skills
- Valid paperwork allowing employment in Greece
- If relocating: WAH based in Athens
- If local: WAH available from anywhere in Greece
Perfect for multilingual job seekers who want to experience living in Greece while working for an international company.
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