Payments Analyst

12 hours ago

Athens, Attica, Greece Plum Fintech Full time

Hey We're Plum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back.

Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI – that's the magic of Plum As recognition for our work, we've received awards from the likes of Deloitte, Finder, and more.

That's all down to our passionate team of 230+ Plumsters, who work around Europe to help us achieve our mission. And now we're looking for more brilliant people to join us on our journey.

The Role

As a Payment Analyst, you will play a key role in supporting the company's payment operations, ensuring accurate and timely transaction processing across multiple product lines.

You will work closely with the Payment Manager and wider payments team to maintain compliance with regulatory frameworks, optimize workflows, and deliver a seamless payment experience for customers.

What you'll be doing

  • Execute and monitor inbound and outbound payments (e.g., deposits, withdrawals, dividends, fund transfers) with accuracy and timeliness.
  • Assist in maintaining compliance with FCA, PSD2, and EMI regulatory requirements.
  • Support the Payment Manager in managing relationships with banks, card networks, payment processors, and custodians.
  • Perform investigating payment transactions discrepancies.
  • Identify and escalate issues or risks in payment workflows, contributing to process improvements.
  • Assist in implementing automation initiatives to enhance efficiency and scalability.
  • Collaborate with product, compliance, and technology teams to support new payment solutions and product launches.
  • Contribute to risk management processes to safeguard customer transactions.
  • Prepare reports and provide insights on payment performance and operational metrics.
  • Support the culture of accountability, innovation, and continuous improvement within the payments team.

What we're looking for

  • Experience in payment operations management within Fintech, banking, or financial services.
  • Familiarity with investment products (ISA, GIA, stocks, mutual funds).
  • Hands-on experience with payment systems (SEPA, Faster Payments, SWIFT, card acquiring).
  • Strong analytical and problem-solving skills with attention to detail.
  • Ability to work effectively with internal teams and external stakeholders.
  • Excellent communication skills, both written and verbal.
  • Proactive mindset with a focus on efficiency, accuracy, and customer experience.

Plum's Perks

  • Own part of the company you're helping grow through stock options
  • Private health insurance
  • Annual training budget
  • Plum Premium for free
  • Competitive referral scheme
  • Hybrid working: 2 days a week connecting in our beautiful offices in London, Athens, or Cyprus
  • Team breakfasts and team lunches
  • 25 days holiday + bank holidays
  • 45 work-from-anywhere days to give you flexibility to work your way
  • 2 weeks sabbatical after 4 years to take the break you deserve
  • Enhanced parental leave
  • 1 paid volunteering day annually
  • Annual team trip to a surprise destination
  • A fun, inclusive company culture (think )

If you think this sounds like you, don't hesitate to get in touch

Thanks,

Plum Τeam

* Plum is an Equal Opportunity Employer. Plum does not discriminate on the basis of age, race, religion, sex, gender identity, sexual orientation, non-disqualifying physical or mental disability, national origin or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit and business need.

  • Payments Analyst

    12 hours ago

    Athens, Attica, Greece Plum Full time

    Hey We'rePlum, your smart saving and investing app on a mission to help grow money for life. Whether you're stashing the cash for tea and toast in your first home or catching some rays during retirement, Plum's got your back.Since 2016, over 2 million people in 10 European markets have set aside more than £2 billion with our clever automation and AI -...

  • Contracts Analyst

    2 weeks ago

    Athens, Attica, Greece Marlin Selection Recruitment Full time

    We are partnering with a leading international energy trading group to recruit an experienced Contracts Analyst for their team in Athens.As a key member of the contracts function, you will play a pivotal role in safeguarding the business from risk and ensuring all trading documentation is precise, compliant, and aligned with internal systems. Working closely...

  • Collections Analyst

    2 weeks ago

    Athens, Attica, Greece CQS S.A. Full time

    CQS S.A., a leading Greek company in customer relationship management services, has been recognized as the#1 Top Employer in Greece for 2024on Join a team celebrated for its outstanding workplace cultureWith over 1,850 employees, CQS collaborates with major Greek and multinational companies across industries such as telecommunications, energy, retail,...

  • Senior Analyst, Market Delivery

    2 weeks ago

    Athens, Attica, Greece Mastercard Full time €30,000 - €60,000 per year

    Our PurposeMastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we're helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships...

  • People Operations Analyst

    1 week ago

    Athens, Attica, Greece Paymentology Full time

    At Paymentology, we're redefining what's possible in the payments space. As the first truly global issuer-processor, we give banks and fintechs the technology and talent to launch and manage Mastercard, Visa cards at scale - across more than 60 countries.Our advanced, multi-cloud platform delivers real-time data, unmatched scalability, and the flexibility of...

  • Senior QA Analyst

    2 days ago

    Athens, Attica, Greece TBI BANK EAD Full time

    About us – we are a challenger bank in Southeast Europe and regional leader in alternative payment solutions, building an ecosystem by combining financing and shopping to address customers' needs. Our successful business model and customer-focus approach allowed us to be one of the most profitable and efficient banks in the region. We currently serve...

  • Taxation Business Analyst/IT consultant

    2 weeks ago

    Athens, Attica, Greece EUROPEAN DYNAMICS Full time

    Are you a Business Analyst / IT consultant with experience in Taxation or related domains, looking for your next challenge? Then join our dynamic team at EUROPEAN DYNAMICS for a challenging international career.What you will doWork with stakeholders from the Tax Authorities, to capture, analyze and validate business requirements for the delivery of an...

  • Taxation Business Analyst/IT consultant

    1 week ago

    Athens, Attica, Greece EUROPEAN DYNAMICS Full time

    Are you aBusiness Analyst / IT consultant with experience in Taxation or related domains,looking for your next challenge? Then join our dynamic team atEUROPEAN DYNAMICSfor a challenging international career.What you will doWork with stakeholders from the Tax Authorities, to capture, analyze and validate business requirements for the delivery of an innovative...

  • AML Analyst

    11 hours ago

    Athens, Attica, Greece REAL Rec Solutions Full time

    Position:AML AnalystIndustry:Financial servicessWork model:On-site, office in AthensWorking hours:Monday to Friday, 9:00–18:00Training:2 weeks, 10:00–18:00We are recruiting on behalf of our client - a world's leading outsourcing company that provides services related to customer/technical support and content moderation. It is present on many European...

  • Financial Controls Analyst

    2 weeks ago

    Athens, Attica, Greece Kaizen Gaming Full time

    Let's start with the roleThe Financial Controls Analyst (Governance) plays a vital role in upholding and shielding the integrity and effectiveness of Kaizen Gaming's internal control environment. As a key member of the Financial Controls team, this individual will strengthen the team's governance role and will be responsible for supporting the design,...