Content Specialist

Who we are

Etraveli Group is the globally leading company for tech solutions and fulfillment capabilities for online sales of flights. We are here to solve complexity, by connecting millions of flights and travelers across the globe. We hold consumer online travel agency brands like Mytrip, GoToGate & Flight Network and serve with flights. Etraveli Group has also established strategic partnerships with companies like Skyscanner, Google Flights, TUI, etc.

Every day we strive to make the world smaller for our customers and bigger for our people. Our diverse team of more than 3200 passionate professionals is what makes us the industry's tech wonder and the best in the world at what we do. Our major offices are in Sweden (HQ), Greece, India, Canada, Poland and Uruguay.

With the Greek office being one of the largest, hosting around 650 employees working from the center of Athens for the rest of the world.

Join us and start as a Content Specialist in the Content team within our Customer Services department

Position Summary

Everyone looks forward to their next trip — whether for vacation, business, or visiting loved ones. Booking tickets, packing bags, and heading to a dream destination is always exciting. To make this experience just as engaging online as it is in real life, we're looking for a Content Specialist who can craft compelling content for our travelers. If you're passionate about creating engaging content, thrive in multicultural environments, and want to elevate the user experience for our customers, this could be your opportunity.

This position is part of the Content team within our Customer Services department, where we manage customer-facing digital communication channels and branding. By streamlining processes across our websites, app, and digital campaigns, we focus on driving growth and creating impactful local content experiences.

The ideal candidate has a passion for words and a keen eye for improving the digital user experience.

This role is based in our Athens office.

Responsibilities

• Craft engaging, accessible, and on-brand copy for a multi-brand business across a variety of diverse channels, including CRM, websites, blogs, and digital marketing campaigns that resonates with our target audience.

• Ensure all content is clear, high-quality, and error-free, even under tight deadlines or in fast-changing situations

• Work closely with eCommerce, UI/UX, and other stakeholders to deliver unified customer experiences that strengthen engagement and drive conversions
• Collaborate closely with designers, stakeholders, and fellow content specialists to create a seamless user journey
• Elevate the UX and UI through compelling marketing copy
• Partner with LSPs and freelancers to deliver high-quality multilingual content, adapting messaging for different markets and cultures while maintaining a consistent brand voice
• Manage content across CMS platforms, ensuring consistency, accuracy, and timely updates across all digital touchpoints
• As our priorities evolve, you may be involved in additional tasks that contribute to our shared goals.

• Excellent proficiency in English (written and spoken)

• At least 2 years of experience as a Copywriter/ UX Writer

• A solid grasp of UX principles and marketing-oriented content writing
• Strong time management skills, with the ability to prioritize, take initiative, and maintain high attention to detail
• Knowledge of content management across different platforms and channels (email, chat, social media, internal communication)
• A data-driven mindset with strong project management skills
• Understanding of the product development process, from problem-solving through to detailed interaction and visual design
• Additional languages are a strong plus

Nice to Have

• Experience working in the e-commerce industry within  CRM or digital marketing teams
• Familiarity with content management systems, email templates, and combining text with visuals
• SEO and e-commerce writing experience (product description texts, digital campaigns)

We are looking for people who would make the world smaller for travelers but want a bigger world of opportunities for themselves. With us you can enjoy:

• Standard working schedule Monday - Friday (morning shifts)
• Competitive salary combined with customized incentives' program
• Hybrid working environment - having the opportunity to work both remotely and at the office enabling you flexibility #LI-Hybrid
• Health Benefits - Through partners we offer a private health insurance plan. We also offer the possibility to use 2 extra medical leave days in case of need
• Monthly ticket restaurant card - to spend in one of the thousands affiliated restaurants, cafes, stores or supermarkets across Greece.
• Office in the City – We sit on bright, large floors (over 4000㎡) in central Athens. Just a short walk from the Megaro Mousikis Metro station
• We have a relaxed & fun work environment where you can enjoy free breakfast, coffee/tea, play ping pong or video games and enjoy various discounts
• We also like to schedule company/department/team activities and events outside the office space

Click here to meet our team

Diversity disclaimer: At Etraveli Group we value diversity; we pride ourselves on being a company represented by people of all different backgrounds. During hiring, we are committed to ensure equality and promote diversity in the workplace at every selection stage. As such, we provide the same opportunities for all candidates regardless of race, religion or belief, gender, nationality, ethnicity, sexual orientation, age, marital status, disability, or any other characteristic protected under any anti-discrimination law or regulation.