Ekstern kundestøtterolle for norsktalende i Hellas

2 weeks ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Patrique Mercier Recruitment JP is pleased to announce a vacancy for a Remote Customer Support Representative fluent in Norwegian.

This position offers a unique opportunity to work from Greece while receiving paid relocation support. We are looking for passionate individuals eager to provide outstanding customer support to our Norwegian-speaking clients.

As part of our team, you will engage with customers, assist them with their inquiries, and provide solutions while enjoying the beautiful landscapes and culture of Greece. If you are ready to embark on a new journey and make a positive impact, we encourage you to apply

Responsibilities
  • Deliver exceptional customer service to Norwegian-speaking clients via phone, email, and chat.
  • Address inquiries related to products, services, billing, and technical issues.
  • Resolve customer concerns with efficiency and professionalism.
  • Document all interactions accurately in the company's CRM system.
  • Participate in ongoing training to enhance skills and service quality.
  • Collaborate with team members to optimize customer experience.
  • Suggest improvements for processes and customer service delivery.

Requirements

  • Fluency in Norwegian and English, both written and spoken.
  • Excellent communication skills with a strong emphasis on customer satisfaction.
  • Able to diagnose and resolve customer issues effectively.
  • Strong adaptability and willingness to work in a remote environment.
  • No experience necessary; a strong interest in customer support is important.
  • Detail-oriented with a positive mindset.
  • Willingness to relocate to Greece and enjoy a new cultural experience.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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