JW Marriott Crete Resort

6 days ago

Chania, Crete, Greece SWOT Hospitality Management Company Full time

SWOT Hospitality is a premier hotel management company, recognized and trusted by international investors, developers, and leading hospitality brands. With extensive expertise in hotel management, investment, development, sales and marketing strategies, as well as advisory services, SWOT Hospitality is currently seeking a Food & Beverage Manager for a luxury 5 star hotel, JW Marriott Crete Resort & Spa in Chania, Crete.

The JW Marriott Crete Resort & Spa emerges from the balanced synthesis of Crete's unique, pre-existing natural elements, and JW Marriott's curated approach to elegant, quiet luxury, purposed to nourish the guest's mind, body and spirit and to guide them to find mindfulness through a relaxing and revitalizing experience. Nestled in Chania, Greece, the resort stands out for its concept of offering everything a guest needs, in order for them to focus on themselves and reconnect to their whole self, their loved ones, and the beauty around them.

Love what you do even more

At JW Marriott, treating guests exceptionally starts with the way we treat our associates. Because we believe it takes people who genuinely love what they do to create a truly extraordinary experience. That's The JW Treatment.

Role Functions

  • Ensure that all departments are operating successfully and each one is profitable according to the resort's standards.
  • Responsible for the oulets as well as ensuring that guest receives fast, friendly and efficient service during their stay within the property.
  • Lead and motivate the Team.
  • Assist in the recruitment process.
  • Asssit with the annual budget with hotel manager and manages all aspects of budget including food and beverage labor
  • Monitor the performance of the outlets through verification and analysis of customer satisfaction systems and financial and financial reports. Ability to initiate corrective actions when necessary
  • Develop new programs which result in an increased level of customer satisfaction and operational excellence
  • Coordinate new and special menus with Ex. Chef and GM.
  • Responsible for all supplies by formulating and approving purchase orders for all F&B outlets
  • Manage food and beverage department in compliance with hotel policies.

Requirements

  • Bachelor's degree in Hospitality Management, Business, or a related field.
  • Previous experience in a supervisory or management role in food and beverage operations.
  • Strong leadership and problem-solving skills.
  • Excellent communication and customer service abilities.
  • Knowledge of food safety regulations and industry best practices.
  • Ability to work under pressure in a fast-paced environment.
  • Proficiency in restaurant management software and reporting tools

Benefits

  • Opportunity to lead a dynamic team in a prestigious establishment.
  • Competitive salary and performance-based incentives.
  • Professional development and career growth opportunities.
  • Employee Wellbeing Initiative, including mental health support, stress management workshops, and counseling services.
  • Discounts on dining, accommodation, and company services.
  • A dynamic and inclusive work environment

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