Tech Lead Engineer, Professional Services

For over 31,000 growing businesses and HR teams seeking a comprehensive, all-in-one HR suite, Workable emerges as the premier solution. We uniquely combine the world's most widely adopted Applicant Tracking System (Workable Recruiting) with a full-spectrum employee management system (Workable HR). At Workable, we empower companies to focus on what truly matters: hiring the right people and fostering their growth.

While we take HR seriously, we maintain a lighthearted and collaborative culture. At Workable, you'll find smart people who have fun, learn, innovate, and help others do the same. We respect everyone, we hire the best, and make sure every experience is special.

For our office in Athens, we are looking for a a Tech Lead to join our Professional Services team. In this role, you'll take technical ownership of customer-facing engineering projects—ranging from bespoke integrations and reporting tools to data migrations and automation pipelines. You will oversee both technical implementation and team growth, serving as a strategic leader who can drive innovation while developing the next generation of engineering talent.

Responsibilities

• Provide technical guidance and career development for junior and mid-level engineers
• Lead the architecture and evolution of Workable's delivery infrastructure for professional services, primarily built in Python
• Implement Technical Solutions (deliverables to vary in size and scope) - including but not limited to:
  • Develop customized integrations as requested by clients - determining feasibility, gathering requirements, development, testing, and deployment
  • Data migrations
  • Custom reports (SQL + visualization of the report)
  • Implementation of new internal tools (requirement gathering, technical design document, development, testing, and maintenance)
  • Technical account configuration (ie. the implementation of customized features to a customer account)
  • API consultation
• Serve as the technical point of contact with non-technical sales teams, ensuring their ability to relay requested and necessary information to customers as needed during implementation
• Participation in calls with customers: API consultation, technical requirement gathering for integration, etc. when requested by your Manager.
• Develop monitoring systems to ensure delivery reliability and performance
• Design and implement automation solutions to streamline professional services
• Work cross-functionally with other departments to integrate delivery systems with internal tools

We invest in training engineers in the technology stack we use. If you're an exceptionally good engineer who wants to work in a world-class software company, you're in the right place.

Requirements

You must have:

• 5+ years of experience in software engineering (preferrably in Python) with at least 2 years in a tech lead role
• Experience with database technologies and advanced SQL knowledge
• Experience with CI/CD pipelines and deployment automation
• Strong problem-solving skills and attention to detail
• BSc in Computer Science or similar degree, or other BSc plus coding school

Nice to haves:

• Proficiency with Amazon Web Services (Redshift, S3, EC2, Lambda)
• Experience with all/most of SDLC phases
• Experience with Kubernetes
• Ruby or Ruby on Rails

You must be:

• An excellent communicator, with the ability to express yourself clearly and effectively
• Able to present technical information to a non technical audience
• Diligent and rigorous, able to appreciate quality and deliver projects on schedule
• Able to collaborate well in a multinational team environment
• Comfortable working autonomously while keeping stakeholders aligned

Benefits

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging environment, we are offering:

• Comprehensive Health Coverage: A robust health insurance plan that includes coverage for your dependents.
• Competitive Compensation: An attractive salary paired with a performance-based bonus plan.
• Flexible Work Model: Enjoy the best of both worlds with a hybrid setup—one day working from home and four in the office.
• Top-Tier Tools: Apple gear and access to the latest productivity tools to help you excel.
• Stay Connected: A mobile data plan to keep you online wherever you are.
• Delicious Perks: Fresh, tasty food at the office to fuel your productivity.

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to colour, gender, religion, national origin, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.