HR Business Partner

With more than 20 years of proven experience, QUALCO is a leading Fintech solutions provider, offering a wide range of analytics-driven, highly scalable enterprise software solutions in over 35 countries worldwide. Our end-to-end technology solutions cover a wide range of needs for Banking, Financial Services, Utilities, Insurance, Retail organizations, and beyond.

We're looking for a dynamic and structured HR Business Partner, to oversee HR operations, activities and processes providing guidance on a wide range of HR issues to employees and management, working closely with the HR Business Partnering Head in supporting Qualco Group Business Unit(s). If you're passionate about customers and looking for an opportunity to help build presence and trust within a fintech organization, this is the opportunity you are looking for.

We are counting on you to:

• Serve as the first point of contact for employees and managers, providing guidance on HR programs, policies, and procedures related to performance, compensation, learning, career development, and more;
• Offer consultative support, directing employees and managers to appropriate resources, and escalating complex HR matters as needed;
• Collaborate with the Head of HR Business Partnering to deliver innovative HR solutions in areas such as talent and leadership development, organizational culture, and people analytics;
• Analyze people-related data, track key performance indicators, and provide insights and recommendations to improve organizational effectiveness;
• Prepare and deliver regular reports and dashboards to support HR processes and procedures, ensuring data-driven decision-making for the Business;
• Participate in cross-functional HR initiatives with teams across People Operations, Talent Acquisition, and L&D.
• Support hiring managers throughout the recruitment and selection process, in close partnership with the Talent Acquisition team;
• Conduct exit interviews and analyze attrition data to identify trends and support continuous improvement.
• Represent the company at job fairs, recruitment events, and employer branding activities;
• Ensure effective communication and implementation of HR policies while staying up to date on labor legislation and ensuring full compliance;
• Ensure that all activities and duties comply fully with regulatory requirements, including the Group Anti-Bribery and Corruption Policy.

Requirements

• Bachelor's or Master's degree in Human Resources or a related field;
• 3–5 years of experience in an HR Business Partner or HR Generalist role with hands-on experience across key HR domains (recruitment, compensation, employee relations, performance management, and change management), preferrable in a Technology environment;
• Strong interpersonal and stakeholder management skills with the ability to influence and support at all levels;
• Proven experience resolving HR-related queries and advising line managers to successful outcomes;
• Familiarity with payroll processes, budgeting, and managing outsourced personnel;
• Strong analytical and numerical skills, with the ability to translate data into actionable insights;
• Highly organized, detail-oriented, and adaptable to a fast-paced, evolving environment;
• Proficient in Microsoft Office, particularly Excel;
• Experience working with HR metrics and KPIs.

Benefits

Your Life @ Qualco

As a #Qmember, you'll embody our values every day, fostering a culture of teamwork & integrity, passion for results, quality & excellence, client focus, and agility & innovation. Within a truly human-centred environment built on mutual respect and trust, your dedication to our shared vision will not only be recognized but also celebrated, offering boundless opportunities for your personal and professional growth.

Find out more about #LifeatQualco

Join the #Qteam and enjoy:

Competitive compensation, ticket restaurant card, and annual bonus programs.

Cutting-edge IT equipment, mobile, and data plan.

Modern facilities, free coffee, beverages, and indoor parking.

Private health insurance, onsite occupational doctor.

Flexible working model.

Onsite gym, wellness facilities, and ping pong room.

Career and talent development tools.

Mentoring, coaching, personalised annual learning, and development plan.

Employee referral bonus, regular wellbeing, ESG, and volunteering activities.

At QUALCO, we value diversity and inclusivity. Your race, gender identity and expression, age ethnicity or disability make no difference in Qualco. We want to attract, develop, promote, and retain the best people based only on their ability and behavior.

Application Note: All CVs and application materials should be submitted in English.

Disclaimer: QUALCO collects and processes personal data in accordance with the EU General Data Protection Regulation (GDPR). We are bound to use the information provided within your job application for recruitment purposes only and not to share these with any third parties. For more details on the processing of your personal data during the Recruitment procedure, please be informed in the Recruitment Notice, before the submission of your application.