Lithuanian Customer Service in Greece

4 days ago

Athens, Attica, Greece Patrique Mercier Recruitment JP Full time

Are you ready for a transformative career experience? Patrique Mercier Recruitment JP is seeking Lithuanian-speaking customer service representatives to join our lively team in beautiful Greece, complete with a fully paid relocation package This is your opportunity to work with a leading streaming platform while enjoying the stunning scenery and rich culture that Greece has to offer. In this role, you will support our valued Lithuanian-speaking customers by addressing their inquiries and resolving any challenges they face. If you are passionate about customer service and eager to embrace a new adventure, this is the perfect opportunity for you

Responsibilities
  • Provide excellent customer support to Lithuanian-speaking clients across multiple channels including phone, email, and chat.
  • Resolve customer inquiries promptly and professionally to enhance their overall experience.
  • Develop and maintain an in-depth understanding of our products and services to accurately assist customers.
  • Document all interactions and feedback in the company's CRM system to ensure thorough communication.
  • Collaborate with team members to continuously improve service quality and customer satisfaction.
  • Participate in ongoing training to enhance skills and maintain up-to-date knowledge.
  • Offer suggestions for process improvements to better serve our customer base.

Requirements

  • Fluent in Lithuanian, both written and spoken; proficiency in English is required.
  • Strong communication skills and a commitment to providing excellent customer service.
  • Ability to handle multiple tasks in a fast-paced environment.
  • Analytical problem-solving skills with attention to detail.
  • Previous experience in customer service or related fields is advantageous.
  • Comfortable using CRM systems and other customer service tools.
  • A positive attitude and enthusiasm for learning about a new culture while working abroad.

Benefits

  • Private Health Insurance
  • Training & Development
  • Performance Bonus
  • 2 Extra Salaries Per Year
  • Fully Paid Training
  • Great Salary
  • Fully Paid Relocation Package ( flight, transfer and hotel )

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