Remote Italian-Speaking Customer Support Representative

5 days ago


Athens, Greece Cross Border Talents Full time

REMOTE IN GREECE 

About the Role

Are you a native or fluent Italian speaker looking to start your career in customer support? Join our team in Athens, where you'll assist customers, resolve inquiries, and deliver exceptional service in a dynamic, international environment.

Key Responsibilities
  • Handle customer inquiries via phone, email, and chat.
  • Provide accurate information and support regarding products and services.
  • Troubleshoot and resolve customer issues efficiently.
  • Maintain a high level of customer satisfaction through professional and friendly interactions.
  • Work closely with internal teams to enhance the overall customer experience.
Requirements
  • Fluent in Italian (C2) and proficient in English (B2+).
  • Excellent communication and problem-solving skills.
  • A customer-oriented mindset with attention to detail.
  • Ability to work in a fast-paced, team-oriented environment.
  • No prior experience required—entry-level candidates are welcome
What We Offer

Competitive salary with performance bonuses
Full relocation package (flight ticket, hotel stay, airport pickup, real estate assistance)
Career growth opportunities in a leading global company
A multicultural and vibrant work environment in Athens
Paid training to ensure your success in the role



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