Customer Service Representative
2 weeks ago
Position: Customer Service Representative
Location: Athens, Greece
Employment type: Full-time
Remuneration: Base salary
DUTIES AND RESPONSIBILITIES:
- Handle inbound customer inquiries for a leading retail client, ensuring a professional and customer-focused experience
- Deliver accurate and complete information by utilizing appropriate tools, resources, and established procedures
- Occasionally promote additional products or services to existing customers based on their needs and interests
REQUIREMENTS:
- Fluent/Native in English (C1 level), with strong proficiency in both written and spoken communication.
- Prior experience in customer service is preferred
- High school diploma or equivalent educational background
- Competence in navigating computer systems and commonly used software applications
- Demonstrates professionalism, a positive attitude, and a willingness to learn and adapt to new processes
- Availability to work consistent overnight shifts
BENEFITS:
- Competitive compensation package, including a base salary, daily meal allowance and opportunities for performance-based bonuses
- Flexible work shifts designed to support work-life balance
- Comprehensive benefits package based on role
- Supportive and accessible leadership committed to employee development
- Inclusive and community-focused work environment that values giving back
- Opportunities for career advancement and continuous learning
- Generous annual leave allowance (up to 25 days per year)
To apply for this position and to explore many other exciting opportunities, visit and apply through our career page: https://www.careers-page.com/toptalent-2
- Gross €1200 EUR + meal allowance €50/ month
- For any hours worked between 22:00-06:00 EET/EEST, hourly salary is adjusted by 25% per local employment law.
- 2 June
- Meal allowance and x14 month salary (13 and 14th monthly salary paid in spring and xmas period). 14:00-07:00 EET/EEST shift range, and work model will be exclusively on-site. For the time being and until September, the shift plan will remain 15:00-23:00 EET/EEST. No transportation is provided
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