Hungarian Transportation Services Representative

16 hours ago

Athens, Attica, Greece beBeeCustomer Full time €104,000 - €130,878
Transportation Customer Expert Opportunity

This role offers a chance to join a dynamic team that contributes to a cleaner, safer, more efficient, and more connected world.

  • Handle truck and bus related inquiries and complaints in a case-closed manner by phone, email, or chat.
  • Support customer in case of truck breakdowns (flat tire, engine failure etc.) by creating appropriate cases in the CRM system after identifying the customer, vehicle, location and verification of coverage.
  • If the problem cannot be resolved over the phone, contact the nearest dealer/technician or 3rd party for assistance.
  • De-escalate concerns, propose solutions within set parameters or refer to 2nd/3rd parties.
  • Answer questions about customer service, technical and product concerns, and general corporate matters.
  • Strive for client retention and loyalty and aim for a positive response to the customer's inquiry.
Required Skills and Qualifications
  • Excellent command of Hungarian language.
  • Good communication skills in English language.
  • A high school diploma or its equivalent is required.
  • A basic awareness of automotive roadside assistance procedures.
  • Work experience with knowledge management systems and information research.
Benefits
  • Complete support to help you ease your relocation to Greece.
  • Competitive monthly salary + extra salaries per year.
  • Health care benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth & development opportunities.
Others

This is a great opportunity to advance your career and work for a multinational company. You will have the chance to develop strong experience and skills while representing one of the biggest brands worldwide. Additionally, you will be part of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture, or age.

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