
Lead Customer Experience Representative
1 week ago
Customer Service Team Leader
We're looking for a talented and driven individual to lead our Customer Service & Exchanges and Returns Team.
The successful candidate will be responsible for ensuring the smooth operation of all departments within their area of responsibility, implementing actions to improve key performance indicators, and controlling operating costs.
Key Qualifications:
- Strong leadership skills with experience in team management
- Excellent communication and interpersonal skills
- Able to work under pressure and meet deadlines
- Knowledge of MS Office and Navision
Benefits:
- Competitive salary and benefits package
- Comprehensive group life and medical insurance
- 40+ hours of annual training for continuous learning and development
- Opportunities for career growth and professional development
Join our collaborative and supportive environment where every individual can thrive and grow with us.
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