
Global Flight Specialist
3 days ago
Imagine working for a leading company that connects millions of flights and travelers across the globe. We strive to make the world smaller for our customers and bigger for our people.
Our team of over 3000 passionate professionals is what makes us the industry's tech wonder. With major offices in Sweden (HQ), Greece, India, Canada, Poland, and Uruguay, we offer a hybrid working environment, enabling flexibility.
We're searching for well-organized, motivated, and skilled Travel Agents. For this position, we're seeking savvy professionals who will drive innovation and execution excellence.
Main responsibilities include prioritizing and handling refund claims, resolving escalations from other departments, and managing pending backlogs. Our ideal candidate has a Bachelor's degree, preferably in Tourism/Business Administration or any quantitative subject.
Awarded advanced skills or knowledge in GDSs (Amadeus / Sabre and/or Galileo) would be considered a plus. Excellent written and verbal communication skills in English are also required.
We provide health benefits through partners, a monthly ticket restaurant card, office space in central Athens, and team activities. Our relaxed work environment allows you to enjoy free breakfast, beverages & fruits, playing ping pong or video games.
- Prioritize and handle refund claims
- Resolve escalations from other departments
- Manage pending backlogs
- Health benefits through partners
- Monthly ticket restaurant card
- Hybrid working environment
- Office space in central Athens
- Team activities
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