Norwegian Tech Support Job in Greece
1 day ago
We are seeking a Customer Service Representative to join our team. As a key member of our support team, you will be responsible for providing top-notch tech support for smart home devices to Norwegian-speaking clients.
Your primary responsibility will be to assist customers by addressing their inquiries, troubleshooting issues, and ensuring they have a seamless experience with our products. If you have a passion for technology and a desire to explore a new country, we want to hear from you.
Responsibilities:- Provide excellent customer service to Norwegian-speaking customers through phone, email, and chat support.
- Resolve product-related issues and troubleshoot smart home devices effectively.
- Maintain up-to-date knowledge of products and services to assist customers whenever needed.
- Document customer interactions accurately and proactively in the CRM system.
- Collaborate with team members to improve customer experience and service delivery.
- Engage in training sessions to stay updated on industry developments.
- Offer constructive feedback to help enhance operational processes.
- Fluency in Norwegian and English, both spoken and written.
- Strong communication skills with a dedication to customer satisfaction.
- Ability to work well in a fast-paced, collaborative team environment.
- Previous customer service experience is an advantage but not a requirement.
- Positive attitude, adaptability, and a eagerness to learn.
- Willingness to relocate to Greece and immerse in a new culture.
- Genuine interest in technology and helping customers with their inquiries.
- Private Health Insurance
- Training & Development
- Performance Bonus
- Fully Paid Training
- Great Salary
- Fully Paid Relocation Package ( flight, transfer and hotel )
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