Security Specialist Wanted

3 days ago

Athens, Attica, Greece beBeeCybersecurity Full time €104,000 - €130,878
Cybersecurity Professional Wanted

Are you passionate about cybersecurity and customer service? Do you have excellent communication skills and a strong passion for helping others?

We are seeking a highly skilled Cybersecurity Customer Expert to join our team. As a key member of our support team, you will be responsible for ensuring the security and integrity of our customers' data.

Key Responsibilities:
  • Communicate with customers via phone, email, and chat to provide top-notch customer service.
  • Ensure full functionality of antivirus protection and troubleshoot technical issues using your problem-solving skills.
  • Track and follow cases to ensure they are closed in an efficient and timely manner.
  • Maintain high customer satisfaction and represent a major brand.
  • Provide and maintain strong professional relationships with all partners and show empathy at all times.
  • Log cases on internal systems while getting up to date with client's products and services.
Requirements:
  • Fluency in Hebrew and very good communication skills in English.
  • Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills.
  • Empathy and a passion for customer service.
  • Familiarity with current Anti-Malware and Firewall products.
  • Ability to install an operating system and install additional necessary software.
  • Ability to troubleshoot common PC, Mac, and mobile issues.
  • Knowledge of MAC, iOS, and Android Operating Systems.
  • Knowledge of Firewall, Antivirus products, and Security domain.
  • Knowledgeable in Windows X OS (Windows XP to 10) & Mac OS fundamentals.
  • Base knowledge of networking technologies (TCP/IP, DNS, WLAN).
What We Offer:
  • A competitive monthly salary + 2 extra salaries per year.
  • A referral program: bring your friends and receive great bonuses.
  • Healthcare benefits and numerous other discounts.
  • Full training by certified instructors.
  • Professional growth and development opportunities.
  • Special events as well as community and social responsibility initiatives.
  • Free online Greek language courses.
  • State-of-the-art premises providing a great working environment with relaxing break areas.
  • Work for a Great Place to Work-Certified Company that fosters diversity.


This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide. In addition, you will be a member of a company that fosters diversity, offering equal opportunities to all, regardless of gender, ethnicity, religion, culture or age.

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