
Protecting People from Cyber Threats
2 days ago
This role requires an individual with a strong ability to communicate complex technical information to customers.
The Security Consultant will be responsible for communicating with customers via phone, chat and email to resolve technical issues related to antivirus software.
- Ensure full functionality of the antivirus protection
- Troubleshoot technical issues using your problem-solving skills
- Track and follow cases to ensure they are closed in an efficient and timely manner
- Fluency in Chinese Mandarin
- Very good communication skills in English
- Exceptional written and spoken communication skills, soft skills, as well as problem-solving skills
- Empathy and a passion for customer service
- Familiarity with current Anti-Malware and Firewall products
- Complete support to help you relocate to Greece (including flight tickets expenses, hotel accommodation, house searching process)
- Competitive monthly salary + 2 extra salaries per year
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
Advancing your career and working for a multinational company, developing strong experience and skills, representing one of the biggest brands worldwide. Join our team today
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