IT Infrastructure Specialist

2 days ago

Athens, Attica, Greece beBeeITSpecialist Full time
IT Support Technician

The role of the IT Support Technician involves providing technical assistance to end-users in a variety of settings. This includes troubleshooting and resolving hardware and software issues, as well as performing routine maintenance tasks such as installing printers and configuring desktop hardware.

As an IT Support Technician, you will be working closely with other members of the team to ensure that all technical support requests are handled efficiently and effectively. You will also be responsible for maintaining accurate records of technical support activities and communicating technical information to non-technical staff.

  • Key Responsibilities:
  • Provide technical assistance to end-users via phone, email, or in-person
  • Troubleshoot and resolve hardware and software issues
  • Perform routine maintenance tasks such as installing printers and configuring desktop hardware
  • Maintain accurate records of technical support activities
  • Communicate technical information to non-technical staff
Requirements

To be successful in this role, you will need to have a strong foundation in computer systems and technology, as well as excellent communication and problem-solving skills.

  • Key Requirements:
  • Good understanding of computer systems and technology
  • Excellent communication and problem-solving skills
  • Able to work independently and as part of a team
  • Basic knowledge of networking concepts
  • Experience with helpdesk software and tools
Benefits

As an IT Support Technician with our company, you will enjoy a range of benefits including a competitive salary, comprehensive training and development opportunities, and a supportive and dynamic work environment.

  • Benefits:
  • Competitive salary
  • Comprehensive training and development opportunities
  • Supportive and dynamic work environment
  • Opportunities for career advancement

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