Luxury Front Office Team Lead Position

3 days ago

Athens, Attica, Greece beBeeLeadership Full time €45,000 - €55,000
Job Description

We are seeking a seasoned Front Office Shift Leader to oversee the smooth operation of our front office. In this role, you will be responsible for ensuring exceptional guest experiences and efficient front office operations.

You will supervise the front office team during your shift, providing guidance and support to ensure high service standards are met. Your attention to detail and proactive approach will be crucial in upholding our luxury hotel's standards.

Key responsibilities include:

  • Supervising front office operations to ensure seamless guest check-in and check-out processes
  • Leading the front desk team during shifts, providing support and guidance to ensure high service standards
  • Handling guest inquiries, requests, and complaints with professionalism and efficiency
  • Coordinating with other departments to ensure smooth operations and guest satisfaction

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