Travel Experience Specialist

13 hours ago

Athens, Attica, Greece beBeeService Full time €25,000 - €40,000
Customer Service Representative

We are seeking a skilled and dedicated Customer Service Representative to join our team. As a key member of our customer-facing staff, you will play a vital role in ensuring the highest level of customer satisfaction.

As a Travel Agent, you will be responsible for assisting customers with their travel inquiries and booking requests. This may involve responding to phone calls, emails, and social media messages, as well as utilizing our reservation systems to process bookings.

Our ideal candidate will have excellent communication skills, both written and verbal, and be able to work effectively in a fast-paced environment. They will also possess a strong ability to multitask and handle multiple priorities simultaneously.

In addition to your technical skills, you will need to demonstrate a friendly and helpful attitude, with a passion for delivering exceptional customer service. If you are a motivated and results-driven individual who is looking for a challenging and rewarding role, we encourage you to apply.

Requirements
  • Native/Fluent level of Italian (oral and written)
  • Good knowledge of English
  • Experience in the customer service sector
  • Ability to learn and adapt to new software technologies
  • Excellent communication skills and a can-do attitude
  • Quality focus and multitasking in a fast-paced environment
Benefits
  • Standard working schedule Monday - Friday (morning shifts)
  • Competitive salary combined with customized incentives' program
  • Extensive training providing GDS Certification
  • Hybrid working environment
  • Health Benefits - Private health insurance plan
  • Monthly ticket restaurant card
  • Office in the City – Central Athens location

At Etraveli Group, we value diversity and strive to create an inclusive workplace where everyone feels welcome and empowered to contribute their best. We believe that diverse perspectives and experiences are essential to driving innovation and achieving success.

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